Customer Service Trainer

Company Descriptiontranscosmos Asia Philippines Inc. is a subsidiary of transcosmos inc., headquartered in Japan. transcosmos combines people and technology to enhance the competitive strength of client companies by providing valuable services such as cost reduction services (e.g., contact center, back-office services for HR/Finance/Sales departments, order...

Company DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...

Primary objectiveThrough the execution of global KYC strategy, you will train INGâs CDD/TM/Screening community to become competent members of the team, who are capable and qualified to undertake their role. Your role is to lead the formal training delivery in partnership with SMEâs, practitioners, team leads in order to deliver the learning path, enable...

Job PurposeThe job will conduct agency-wide training programs and campaigns under the agency distribution channel, which should ensure the increase in the assigned focus area / specialization under Activation, particularly the end-to-end Agency sales process.Part of the role is to work hand-in-hand with the territory managers to ensure alignment of...

Company DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...

Job Descriptions Developing and delivering training programs and materials Demonstrating the features, functions, and benefits of appliances and answering questions Mastery of Hafele Hardware product. Evaluate, provide suggestions for improvement Staying updated on the latest Hafele Hardware models, technologies, and industry trends Person in charge to...

JOB SUMMARYThe Training Manager, will play a pivotal role in developing and nurturing talent within our customer service team. The focus will be on designing and facilitating tailored training programs, equipping representatives with the skills needed to deliver exceptional service. Additionally, the Training Manager will actively support the implementation...

We are looking for a Lead Development Trainer to design and deliver educational and training programs for teams focused on Lead Generation, Prospecting, and Customer Service.The Lead Development Trainer's responsibilities include conducting skills gap analysis, preparing learning material, and evaluating results after each training session. For this role,...

Founded in 2017, REPS & Co. has rapidly become a leader in data analytics in the entertainment industry. Recognized on the Forbes list of America's Best Startup Employers, we focus on delivering advanced analytics that support data driven decisions. Our solutions provide comprehensive insights and forecasts, enabling us to have a better understanding and...

Trainer (BPO)Salary Range: Php30,000 to Php35,000ResponsibilitiesTo train, support and mentor associates on required skills per client requestTo assist the Training Supervisor with tasks and responsibilities related to the postTo set a timeline or training calendar cycle, which promotes increased operational efficiencyTo carry out strict process compliance...

ResponsibilitiesTo develop and adapt training materials that align with company SOP and training needs analysis.To deliver product training to Host Livestream in line with the sales cycles and training priorities.To deliver induction and specific training to grow and develop the brand's Host Livestream.To organize annual regional motivation gathering for...

Job Description: As a Collections Trainer, you will play a crucial role in ensuring the success of our collections team by providing comprehensive training and development programs. You will work closely with new hires and existing staff to equip them with the necessary knowledge and skills to effectively manage collections processes and achieve performance...

Alstom är ledande isamhället mot ett framtid med låga koldioxidutsläpp och utvecklar och marknadsför mobilitetslösningar som ger en hållbar grund för framtidens transporter. Vår produktportfölj sträcker sig från höghastighetståg, tunnelbana, monorail och spårvagnar till integrerade system, skräddarsydda tjänster, infrastruktur, signaloch...

Description: Responsible for providing oversight for customer service trainers. Primary duties may include, but are not limited to: Requires a BA/BS degree 5 years of related work experience or any combination of education and experience, which would provide an equivalent background. This is an example of some common job content that can be shown at the...

Overview Our client is looking for aCustomer Experience Coordinatorto join our growing team. A successful candidate for this role is a 'people person' who shows enthusiasm for our brand, is highly organized and able to work both independently and as a contributing member of the Hoffmann Brothers Customer Experience Team. They will take a professional...

About the job Customer Service RepresentativeJob Description:.Shall help document the process flow, creating FAQs, creating KPI target, product knowledge transfer to new hires..Shall take calls, chats, emails and provide accurate response to the end user through various channels. Shall resolve product or service product or service problems by clarifying...

Customer Service Associate (Mandarin or Fookien)OperationsPurpose of the RoleAs a Customer Service Associate, you will represent the company by answering queries, providing resolution, facilitating hand-offs and conveying relevant updates on customers concerns from various channels within service level standards and in line with the achievement of...

Nezda is currently hiring for Customer Service Representative who will be responsible for handling questions, comments and complaints regarding a particular business.Open for: College Graduate with or without work experience High School Graduate with 3 Months customer service experienceJob Description: A Customer Service Specialist is a professional Their...

Job Function:Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).ResponsibilitiesOperate POS Machine and In-House SoftwareRecord merchandise return and handle...

Job Summary :The Voice Pre-Sales Customer service Representative at our travel agency serves as the initial point of contact for prospective travelers. They are responsible for providing exceptional customer service, assisting with inquiries, and guiding potential customers through the pre-sales process, ultimately helping them plan and book their dream...