Customer Service Officer

General Duties Responsible in overseeing his/her team in processing buyer's requests in an accurate, timely & competent manner. Detailed Duties 1. Review and analyze case history of buyer's request and provide recommendation to approvers. 2. Ensure that CRFAs are updated with the company policies and procedures relevant to processing buyer's requests, and...

Seize the opportunity to join a global company.Position: Supply Chain Customer Service OfficerWork Engagement: Direct Employment | PermanentLocation: AlabangWork Setup: OnsiteShift Schedule: MorningSalary: open salaryAbout UsSeeking exceptional talent solutions across diverse industries Lennor Metier Consulting, a leading DOLE-Licensed executive search and...

About Talice SecurityTalice Security is a locally owned and operated company that has been providing security services in the Northern Territory for over 40 years. Throughout this time, weâve grown from a small one-person operation to our current organisation of over 150 employees across a number of different clients. Now, we are expanding our operations to...

General Duties Answers/responds to the concerns, complaints, queries of Chinese/Filipino residents, tenants, and units owners that were received by the Property Management through phone calls and emails Responds or provides feedback to the Chinese/Filipino clients within 24 hours through proper coordination with the concerned personnel and department Assists...

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...

Qualifications:- Graduate of at least a 4-year course- Operational industry experience in similar capacity (minimum 1 year)- Preferably with working experience in a multinational freight forwarder- Fluent in English (written and spoken)- Proficient in MS Office applications- Knowledge/experience in use of Cargowise system an advantage- Operational know-how...

About the job Customer Service RepresentativeJob Description:.Shall help document the process flow, creating FAQs, creating KPI target, product knowledge transfer to new hires..Shall take calls, chats, emails and provide accurate response to the end user through various channels. Shall resolve product or service product or service problems by clarifying...

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...

Qualifications:Must be a graduate of at least a 4-year courseOperational industry experience required in a similar capacity (minimum 1 year)Preferably with previous working experience in a multinational freight forwarderFluent in English, both written and spokenProficient in MS Office applicationsKnowledge/experience in the use of Cargowise system is...

HR Officer is a HR professional responsible for providing support in the various human resources and functions, which include recruitment, staffing, training, and eGov process. Excellent knowledge on recruitment.

Company DescriptionXTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offices in Dumaguete and India. XTS BPO offers a wide range of solutions to businesses...

About the job Customer Service TrainerJob Summary:As a Customer Service Trainer, your primary responsibility is to design,implement, and deliver effective training programs for customer service agents.This roleinvolves facilitating training sessions, assessing performance, and contributing to theongoing development of the customer service team.Scope and...

Customer Service Associate (Mandarin or Fookien)OperationsPurpose of the RoleAs a Customer Service Associate, you will represent the company by answering queries, providing resolution, facilitating hand-offs and conveying relevant updates on customers concerns from various channels within service level standards and in line with the achievement of...

We help startups, small and medium sized companies achieve their goal of contracting their core business support operations (i.e. Back and Front Office Operations) such as Sales, Marketing, Customer support, Virtual assistance, IT Services, Accounting, Payment Processing, Human Resources, Compliance, and Quality Assurance, among other job descriptions to...

Job DescriptionAt the forefront of the global blockchain ecosystem stands our client, whose comprehensive product suite includes the largest digital asset exchange. With a mission to become the infrastructure provider for the crypto industry's future, they are committed to harnessing Web3 technology for positive impact. As a non-profit organization, our...

The Customer Service Representative is responsible for acting as the primary point of contact for customers, ensuring a timely and professional response to incoming customer calls and orders. You will answer incoming customer calls in a prompt and professional manner and will communicate effectively with customers to ensure accuracy and quality of customer...

Staff Officer III (Item No. 09157)About the JobProvides support services that require expertise in a work process. Leads in the delivery of services to maximize efficiencies and implement incident and request management process within IT.QUALIFICATIONS:Bachelor's Degree relevant to the job3 years relevant work experience24 hours relevant trainingCareer...

Administrative ResponsibilitiesLead and guide Customer Relations Officers for smooth daily operations.Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs.Create monthly schedules for Customer Relations Officers.Review admissions monitored by the CRO Unit.Key ResponsibilitiesSupport Call Center Agents in line with organizational...

Overview:As a Collections/Customer Care Officer, you will be responsible for effectively managing a portfolio of overdue accounts, with a strong focus on achieving collections targets while also preserving long term customer relationships.The successful candidate must have good communication skills, be well organised, and enjoy working in a fast-paced,...

Job Description Customer Service Representatives handle concerns and complaints regarding goods and services. Assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support.Qualifications At least HS (old curriculum) or SHS Graduate with/without BPO experience Good to excellent communication skills Has good...