Customer Service Supervisor

General Duties Responsible in overseeing his/her team in processing buyer's requests in an accurate, timely & competent manner. Detailed Duties DUTIES AND RESPONSIBILITIES 1. Review and analyze case history of buyer's request and provide recommendation to approvers. 2. Ensure that CRFAs are updated with the company policies and procedures relevant to...

General Duties 1. Responsible in the proper and timely handling of client's concern received via Email. 2. Willing to render Over Time on weekdays and weekends. Detailed Duties 1. Review and closely monitor the performance of CSAs vis--vis target (KPI) 2. Be readily available to answer questions from Customer Service Assistants 3. Review CSAs' drafts and...

About the job Customer Service RepresentativeJob Description:.Shall help document the process flow, creating FAQs, creating KPI target, product knowledge transfer to new hires..Shall take calls, chats, emails and provide accurate response to the end user through various channels. Shall resolve product or service product or service problems by clarifying...

Qualifications Associates or bachelor's degree. 2 years' experience of Production Supervisor or other similar position. With background in warehouse and inventory. Excellent written and verbal communication skills. Proficiency in MS Office. Organizational and leadership abilities. Communication and interpersonal skills. OSHA safety certification, certified...

General Duties Responsible in the proper and timely handling of daily frontline transactions. Detailed Duties DUTIES AND RESPONSIBILITIES 1. Handle special accounts and escalated concerns from the Supervisors 2. Coordinate with other concerned units in resolving clients concerns and escalate critical issues to CCC Manager or CSDH 3. Monitor client's queuing...

MyDeal is a leading Australian online retail marketplace that focuses on providing 'everything for your home' (furniture, homewares, garden, appliances and more). Founded in 2011, MyDeal has brought Australian shoppers the biggest brands, the best deals, discounts and sales on an extensive range of home and lifestyle products. Since September 2022, MyDeal...

About the job ADVISORY SERVICES (Supervisor: Governance, Risk and Compliance)ADVISORY SERVICES (ENTERPRISE RISK SERVICES)Governance, Risk and Compliance Services Supervisor - 4 Full time PositionsQualifications: Graduate of Bachelors Degree in Accountancy, Internal Auditing, Management Accounting or the equivalent Preferably with a CPA or with certifications...

This is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuring customer satisfaction.QualificationsSupervisory Skills and Operations...

Warehouse Supervisor with at least 2 years experience.Supervises warehouse personnel in the performance of day to day activities.Ensures efficiency of warehouse operations from start (receiving) to end (issuance or withdrawal) in in-house and outside warehouses.Establishes and implements Good Warehousing Practices such as proper stacking height, cleanliness...

Manage, train, and monitor team members and team leads.Direct and assign employees as needed to ensure all aspects of quality product or service delivery.Monitor employee compliance with operational standards, along with other department and company policies and practices.Manage and make appropriate adjustments to staffing levels, inventory levels, and...

Job DescriptionPosition: US-CAN Customer Service Supervisor  Unicityis a global leader in the health and wellness industry pursuing the advancement of nutritional science. Through our commitment to research, education, and development of new formulations that meet current and growing health concerns, Unicity improves the quality of people's lives by...

Job Summary :The Voice Pre-Sales Customer service Representative at our travel agency serves as the initial point of contact for prospective travelers. They are responsible for providing exceptional customer service, assisting with inquiries, and guiding potential customers through the pre-sales process, ultimately helping them plan and book their dream...

Job Description Handle a high volume of incoming and outgoing customer calls professionally and efficiently. Provide accurate information and assistance to customers, addressing their inquiries, concerns, and requests. Follow established call center procedures and scripts to maintain consistency in communication.Document all customer interactions, including...

Responsibilities Include Management of day-to-day operations and process flow Management of blue-collar line staff Ensuring compliance to standards (e.g. service process & output, chemical usage quantities) Contributing to the achievement of company sales targets Daily on-site interface and interaction with clients and customers Updating and corresponding...

Position Summary:The Admin Supervisor maintains the smooth and efficient operations in company premises. This encompasses monitoring of facilities, proposing and implementing standards of safety and sanitation, and managing of day-today activities within the company building. They also coordinate with the various departments, as well as supervise the...

General Duties Sales Management & Recruitment Recruit Brokers Team Ensure proper training and orientation of sellers about the project, company, policies and procedures Deliver and required sales performance Develop good relationships with sellers and clients and assist them in their needs and concerns Know and understand buyers demography & our competitor...

Review and select standard responses for answers or solutions Refer customers to supervisors or more experienced employees Handle changes in policies or renewals. Maintaining a positive, empathetic and professional attitude toward customers at all times.

ONSITE WORK OPPORTUNITY for a WFM SUPERVISOR focusing on REAL-TIME & SCHEDULING in the 1st MAJOR BPO in GREENHILLS, SAN JUAN!!!About CompanyTransparent BPO is a leading provider of contact center BPO services. Through talent, process and technology, we integrate with our client's brand & culture to deliver a superior customer experience across all channels....

The Operations Supervisor is primarily responsible in ensuring effective delivery of operational services critical to expansion and maintenance of core business requirement.The position shall be equally responsible to provide leadership with effective supervision to ensure effective implementation of company policies consistent with the vision, mission and...

:Use of various strategies and tools to provide effective solutions to customer's concernsCommunicating with clients, engineers, sales, and other technicians to ensure that services are delivered effectivelyMonitoring equipment and machinery performance and developing preventive maintenance measuresConducting quality assurance and safety checks on all...