Customer Service Officer

General Duties Responsible in the proper and timely handling of daily frontline transactions. Detailed Duties DUTIES AND RESPONSIBILITIES 1. Handle special accounts and escalated concerns from the Supervisors 2. Coordinate with other concerned units in resolving clients concerns and escalate critical issues to CCC Manager or CSDH 3. Monitor client's queuing...

General Duties Answers/responds to the concerns, complaints, queries of Chinese/Filipino residents, tenants, and units owners that were received by the Property Management through phone calls and emails Responds or provides feedback to the Chinese/Filipino clients within 24 hours through proper coordination with the concerned personnel and department Assists...

Qualifications:- Graduate of at least a 4-year course- Operational industry experience in similar capacity (minimum 1 year)- Preferably with working experience in a multinational freight forwarder- Fluent in English (written and spoken)- Proficient in MS Office applications- Knowledge/experience in use of Cargowise system an advantage- Operational know-how...

Company DescriptionXTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offices in Dumaguete and India. XTS BPO offers a wide range of solutions to businesses...

Qualifications:Must be a graduate of at least a 4-year courseOperational industry experience required in a similar capacity (minimum 1 year)Preferably with previous working experience in a multinational freight forwarderFluent in English, both written and spokenProficient in MS Office applicationsKnowledge/experience in the use of Cargowise system is...

Customer Service Associate (Mandarin or Fookien)OperationsPurpose of the RoleAs a Customer Service Associate, you will represent the company by answering queries, providing resolution, facilitating hand-offs and conveying relevant updates on customers concerns from various channels within service level standards and in line with the achievement of...

About the job Customer Service TrainerJob Summary:As a Customer Service Trainer, your primary responsibility is to design,implement, and deliver effective training programs for customer service agents.This roleinvolves facilitating training sessions, assessing performance, and contributing to theongoing development of the customer service team.Scope and...

Job Description Customer Service Representatives handle concerns and complaints regarding goods and services. Assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support.Qualifications At least HS (old curriculum) or SHS Graduate with/without BPO experience Good to excellent communication skills Has good...

Overview Our client is looking for aCustomer Experience Coordinatorto join our growing team. A successful candidate for this role is a 'people person' who shows enthusiasm for our brand, is highly organized and able to work both independently and as a contributing member of the Hoffmann Brothers Customer Experience Team. They will take a professional...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Customer Service Advisor who will be part of the Cambridge CEM Customer Support team. The role identifies,...

Job Function:Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).ResponsibilitiesOperate POS Machine and In-House SoftwareRecord merchandise return and handle...

TITLE: Customer Service AssociateCompanyGlobal Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to...

ROLE PURPOSE: Medical agent role to conduct daily cases handlingSKILLS:Minimum:1. Excellent communication skills (internal and external, oral and in writing, in local country languageand English) proficient in English writing.2. Good customer service skill, ability to understand customers, patients, as well as other externalstakeholders' views and needs3....

Everything BEAUTIFUL starts here!Company Overview:Join our growing Call Center Team committed to delivering exceptional and meaningful customer experiences. We pride ourselves on our commitment to customer success, and we are seeking a highly motivated and experienced individual to lead our Call Center Team. As the Customer Success Lead, you will play a...

Overview:As a Collections/Customer Care Officer, you will be responsible for effectively managing a portfolio of overdue accounts, with a strong focus on achieving collections targets while also preserving long term customer relationships.The successful candidate must have good communication skills, be well organised, and enjoy working in a fast-paced,...

We help startups, small and medium sized companies achieve their goal of contracting their core business support operations (i.e. Back and Front Office Operations) such as Sales, Marketing, Customer support, Virtual assistance, IT Services, Accounting, Payment Processing, Human Resources, Compliance, and Quality Assurance, among other job descriptions to...

Administrative ResponsibilitiesLead and guide Customer Relations Officers for smooth daily operations.Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs.Create monthly schedules for Customer Relations Officers.Review admissions monitored by the CRO Unit.Key ResponsibilitiesSupport Call Center Agents in line with organizational...

HR Officer is a HR professional responsible for providing support in the various human resources and functions, which include recruitment, staffing, training, and eGov process. Excellent knowledge on recruitment.

We are a recruitment firm committed to helping individuals achieve their career goals by helping them get opportunities for employment.The RoleCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting...

Language requirements: Tagalog onlySalary: Min Salary plus OT if anyJob Description: Customer Services and Marketing for Credit CardWith or without experience are welcomeApplicant must be able to start ASAP