IT Service Desk Analyst IT Service Desk Analyst

2 weeks ago


Taguig, Philippines JK Network Services Full time

COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.

Position: IT Service Desk Analyst
Company Industry: BPO
Work Location: BGC, Taguig
Work Schedule: Shifting schedule
Salary: Php 30,000-40,000
Work Set Up: On-site

JOB REQUIREMENTS:
College Graduate/Undergraduate are open to apply.
At least 1-year BPO experience and Service Desk, or Technical Support role
With Strong knowledge of Active Directory and common IT support tools
Excellent problem-solving and analytical skills
Outstanding communication and customer service skills

JOB RESPONSIBILITIES:
Responsible in providing technical support for desktop systems, software, and hardware
Help in assisting users with login, password, and access issues, including Active Directory-related tasks
Help in troubleshooting and resolve incidents and service requests in a timely manner
Responsible for documentation of issues and solutions in the ticketing system
Collaboration with other support teams and escalate complex issues when necessary.

RECRUITMENT PROCESS: (ONLINE)



  • Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱25,000 - ₱50,000 per year

    Service Desk SpecialistLocation:Onsite – BGC, TaguigShift:Nightshift (EST)Experience:Minimum1.9 yearsof experience in IT Service Desk or Technical SupportAbout the Role:IT By Design is looking for aService Desk Specialistto join our growing IT team. The ideal candidate has strong technical troubleshooting skills, a customer-first mindset, and a passion for...

  • Service Desk Analyst

    2 weeks ago


    Taguig, Philippines Ubiquity Full time

    Service Desk Analyst Job Summary: Service Desk Analysts manage one or more service desk channels, acting as a point of contact to support service users and clients reporting issues, requesting information, access, or other services. Analysts respond to inquiries and evaluate and resolve issues relating to IT equipment and applications. They provide technical...

  • Service Desk Analyst

    4 weeks ago


    Taguig, Philippines HCLTech Full time

    HCLTech Taguig, National Capital Region, Philippines Job Title L1 Service Desk Analyst Job Qualifications Encouraging candidates with BPO experience at least 1 year . Relevant Service Desk Experience is an advantage. Basic knowledge about software and hardware applications. Basic knowledge or familiarity with computer configuration and troubleshooting....

  • Service Desk Analyst

    2 weeks ago


    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱37,300 - ₱45,900 per year

    IT Service Desk Analyst & Team Lead | Competitive Salary | Immediate HiringPosition: Service Desk AnalystSalary Offer: ₱37,300 Package (₱31,500 Basic Pay + ₱5,800 Allowances) + 15% Night Diff.Work Setup: Onsite | Graveyard or Shifting ScheduleLocation: Upper McKinley Hl, Taguig, 1634Start Date: ASAP / October 2025Qualifications:At least 1-2 Years BPO...

  • Service Desk Analyst

    2 weeks ago


    Taguig, Philippines Ubiquity Global Services, Inc. Full time

    Job Summary: Service Desk Analysts are managing one or more service desk channels. Acting as a point of contact to support service users and clients reporting issues, requesting information, access, or other services. Analysts respond to inquiries, and they evaluate and resolve issues relating to IT equipment and applications. They provide technical care for...


  • Taguig, Philippines Eastvantage Full time

    Overview We're Hiring: Junior Service Desk Analyst! We are looking for a motivated and detail-oriented Junior Service Desk Analyst to join our dynamic IT team. The ideal candidate will provide first-level support to internal users, ensuring timely resolution of technical issues while enhancing overall user satisfaction. Location Location: Taguig, Philippines...

  • Service Desk Analyst

    2 weeks ago


    Taguig, Philippines Eastvantage Full time

    About the Role The Service Desk Analyst provides advanced technical support, resolving incidents beyond L1 capability. This role ensures timely resolution of complex IT issues, delivers high-quality customer service, and supports continuous improvement of IT processes and systems. Key Responsibilities - Resolve escalated technical issues and perform...

  • Service Desk Analyst

    19 hours ago


    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱250,000 - ₱350,000 per year

    Position: Service Desk Analyst Schedule: Night shiftSetup: OnsiteLocation: Taguig/PampangaEmployment: Fulltime/ Regular Job Description- the first point of contact for end users seeking technical assistance over the phone, email, or chat. This role is responsible for troubleshooting basic IT issues, escalating complex problems to higher-level support teams,...


  • Taguig, National Capital Region, Philippines Eastvantage Full time ₱250,000 - ₱450,000 per year

    We're Hiring: Junior Service Desk Analyst We are looking for a motivated and detail-oriented Junior Service Desk Analyst to join our dynamic IT team. The ideal candidate will provide first-level support to internal users, ensuring timely resolution of technical issues while enhancing overall user satisfaction. Location:Taguig, Philippines Work Mode:Work...


  • Taguig, Philippines Dynamic Talent Solutions Full time

    Role: L1 Service Desk Analyst Work Location:Science Hub Tower or One World Tower, McKinley Hill, Taguig City (Few blocks away from Venice Grand Canal Mall) Work Schedule: Candidate must be amenable to work in a shifting schedule. Work Set Up:This 100% onsite/office reporting. Open, log, prioritize, assign, close tickets logged in the IT Service Desk. Query...