Service Desk Analyst
8 hours ago
Senior Recruitment Consultant | Hiring for an MSP Company | L1, L2, and L3 IT Service Desk | Cloud Engineer | NOC | message me for opportunities Service Desk Specialist Location: Onsite – BGC, Taguig Shift: Nightshift (EST) Experience: Minimum 1.9 years of experience in IT Service Desk or Technical Support About the Role: IT By Design is looking for a Service Desk Specialist to join our growing IT team. The ideal candidate has strong technical troubleshooting skills, a customer‑first mindset, and a passion for solving problems in a fast‑paced environment. Key Responsibilities: Provide Level 1–2 technical support for end users, including hardware, software, and network issues. Troubleshoot and resolve incidents related to Active Directory , O365 , and general desktop support. Log, track, and update tickets in the ITSM system accurately and promptly. Escalate complex issues to higher‑level engineers when needed. Maintain excellent communication and ensure customer satisfaction. Qualifications: Bachelor’s degree in IT, Computer Science, or a related field (or equivalent practical experience). At least 1.9 years of hands‑on experience in IT Service Desk or Technical Support. Strong knowledge of Windows OS , Active Directory , O365 , and basic networking concepts. Excellent communication, problem‑solving, and multitasking skills. A team player with a proactive and service‑oriented approach. If you’re tech‑savvy, dependable, and eager to grow your IT career — we’d love to hear from you #J-18808-Ljbffr
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Service Desk Analyst
2 weeks ago
Taguig, Philippines Ubiquity Full timeService Desk Analyst Job Summary: Service Desk Analysts manage one or more service desk channels, acting as a point of contact to support service users and clients reporting issues, requesting information, access, or other services. Analysts respond to inquiries and evaluate and resolve issues relating to IT equipment and applications. They provide technical...
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Service Desk Analyst
4 weeks ago
Taguig, Philippines HCLTech Full timeHCLTech Taguig, National Capital Region, Philippines Job Title L1 Service Desk Analyst Job Qualifications Encouraging candidates with BPO experience at least 1 year . Relevant Service Desk Experience is an advantage. Basic knowledge about software and hardware applications. Basic knowledge or familiarity with computer configuration and troubleshooting....
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Service Desk Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱37,300 - ₱45,900 per yearIT Service Desk Analyst & Team Lead | Competitive Salary | Immediate HiringPosition: Service Desk AnalystSalary Offer: ₱37,300 Package (₱31,500 Basic Pay + ₱5,800 Allowances) + 15% Night Diff.Work Setup: Onsite | Graveyard or Shifting ScheduleLocation: Upper McKinley Hl, Taguig, 1634Start Date: ASAP / October 2025Qualifications:At least 1-2 Years BPO...
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Service Desk Analyst
2 weeks ago
Taguig, Philippines Ubiquity Global Services, Inc. Full timeJob Summary: Service Desk Analysts are managing one or more service desk channels. Acting as a point of contact to support service users and clients reporting issues, requesting information, access, or other services. Analysts respond to inquiries, and they evaluate and resolve issues relating to IT equipment and applications. They provide technical care for...
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Junior Service Desk Analyst
3 weeks ago
Taguig, Philippines Eastvantage Full timeOverview We're Hiring: Junior Service Desk Analyst! We are looking for a motivated and detail-oriented Junior Service Desk Analyst to join our dynamic IT team. The ideal candidate will provide first-level support to internal users, ensuring timely resolution of technical issues while enhancing overall user satisfaction. Location Location: Taguig, Philippines...
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Service Desk Analyst
2 weeks ago
Taguig, Philippines Eastvantage Full timeAbout the Role The Service Desk Analyst provides advanced technical support, resolving incidents beyond L1 capability. This role ensures timely resolution of complex IT issues, delivers high-quality customer service, and supports continuous improvement of IT processes and systems. Key Responsibilities - Resolve escalated technical issues and perform...
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Service Desk Analyst
1 day ago
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱250,000 - ₱350,000 per yearPosition: Service Desk Analyst Schedule: Night shiftSetup: OnsiteLocation: Taguig/PampangaEmployment: Fulltime/ Regular Job Description- the first point of contact for end users seeking technical assistance over the phone, email, or chat. This role is responsible for troubleshooting basic IT issues, escalating complex problems to higher-level support teams,...
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Junior Service Desk Analyst
7 days ago
Taguig, National Capital Region, Philippines Eastvantage Full time ₱250,000 - ₱450,000 per yearWe're Hiring: Junior Service Desk Analyst We are looking for a motivated and detail-oriented Junior Service Desk Analyst to join our dynamic IT team. The ideal candidate will provide first-level support to internal users, ensuring timely resolution of technical issues while enhancing overall user satisfaction. Location:Taguig, Philippines Work Mode:Work...
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Service Desk Analyst
1 week ago
Taguig, Philippines Dynamic Talent Solutions Full timeRole: L1 Service Desk Analyst Work Location:Science Hub Tower or One World Tower, McKinley Hill, Taguig City (Few blocks away from Venice Grand Canal Mall) Work Schedule: Candidate must be amenable to work in a shifting schedule. Work Set Up:This 100% onsite/office reporting. Open, log, prioritize, assign, close tickets logged in the IT Service Desk. Query...
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IT Service Desk Analyst IT Service Desk Analyst
2 weeks ago
Taguig, Philippines JK Network Services Full timeCOMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: IT Service Desk Analyst Company Industry: BPO Work Location: BGC, Taguig Work Schedule: Shifting schedule Salary: Php 30,000-40,000 Work Set Up: On-site JOB REQUIREMENTS: College Graduate/Undergraduate are open to apply. At least 1-year BPO experience and...
