Service Desk Analyst
4 weeks ago
Senior Recruitment Consultant | Hiring for an MSP Company | L1, L2, and L3 IT Service Desk | Cloud Engineer | NOC | message me for opportunities Service Desk Specialist Location: Onsite – BGC, Taguig Shift: Nightshift (EST) Experience: Minimum 1.9 years of experience in IT Service Desk or Technical Support About the Role: IT By Design is looking for a Service Desk Specialist to join our growing IT team. The ideal candidate has strong technical troubleshooting skills, a customer‑first mindset, and a passion for solving problems in a fast‑paced environment. Key Responsibilities: Provide Level 1–2 technical support for end users, including hardware, software, and network issues. Troubleshoot and resolve incidents related to Active Directory , O365 , and general desktop support. Log, track, and update tickets in the ITSM system accurately and promptly. Escalate complex issues to higher‑level engineers when needed. Maintain excellent communication and ensure customer satisfaction. Qualifications: Bachelor’s degree in IT, Computer Science, or a related field (or equivalent practical experience). At least 1.9 years of hands‑on experience in IT Service Desk or Technical Support. Strong knowledge of Windows OS , Active Directory , O365 , and basic networking concepts. Excellent communication, problem‑solving, and multitasking skills. A team player with a proactive and service‑oriented approach. If you’re tech‑savvy, dependable, and eager to grow your IT career — we’d love to hear from you #J-18808-Ljbffr
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Service Desk Analyst
3 days ago
Taguig, Philippines Eastvantage Full timeAbout the Role The Service Desk Analyst provides advanced technical support, resolving incidents beyond L1 capability. This role ensures timely resolution of complex IT issues, delivers high-quality customer service, and supports continuous improvement of IT processes and systems. Key Responsibilities - Resolve escalated technical issues and perform...
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Junior Service Desk Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Eastvantage Full time ₱250,000 - ₱450,000 per yearWe're Hiring: Junior Service Desk Analyst We are looking for a motivated and detail-oriented Junior Service Desk Analyst to join our dynamic IT team. The ideal candidate will provide first-level support to internal users, ensuring timely resolution of technical issues while enhancing overall user satisfaction. Location:Taguig, Philippines Work Mode:Work...
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Taguig, Philippines JK Network Services Full timeCOMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: IT Service Desk Analyst Company Industry: BPO Work Location: BGC, Taguig Work Schedule: Shifting schedule Salary: Php 30,000-40,000 Work Set Up: On-site JOB REQUIREMENTS: College Graduate/Undergraduate are open to apply. At least 1-year BPO experience and...
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Service Desk Analyst 1
4 weeks ago
Taguig, Philippines Asurion Full timeService Desk Analyst 1 - MNL page is loaded## Service Desk Analyst 1 - MNLremote type: Onsitelocations: BGC – Taguigtime type: Full timeposted on: Posted 17 Days Agojob requisition id: ASU The Service Desk Analyst 1 is responsible for delivering first-level service and support of end-user service requests and computing issues to include, but not limited...
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IT Service Desk and Security Analyst
4 weeks ago
Taguig, Philippines Eastvantage Full timeWe're Hiring: Service Desk and Security Analyst! We are looking for a Hybrid Service Desk and Security Analyst who can tackle complex IT challenges while also playing a key role in our cybersecurity operations. The ideal candidate brings a passion for both IT service management and cybersecurity, with a strong desire to grow in both fields. This is a...
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IT Service Desk and Security Analyst
2 weeks ago
Taguig, Philippines Eastvantage Full timeWe're Hiring: Service Desk and Security Analyst! We are looking for a Hybrid Service Desk and Security Analyst who can tackle complex IT challenges while also playing a key role in our cybersecurity operations. The ideal candidate brings a passion for both IT service management and cybersecurity, with a strong desire to grow in both fields. This is a...
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IT Service Desk and Security Analyst
3 days ago
Taguig, Philippines Eastvantage Full timeWe're Hiring: Service Desk and Security Analyst! We are looking for a Hybrid Service Desk and Security Analyst who can tackle complex IT challenges while also playing a key role in our cybersecurity operations. The ideal candidate brings a passion for both IT service management and cybersecurity, with a strong desire to grow in both fields. This is a...
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Junior Service Desk Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱300,000 - ₱360,000 per yearThe Junior Service Desk Analyst is responsible for providing first-line technical support to users, resolving basic IT issues, and escalating complex problems when needed. This role ensures smooth day-to-day IT operations, delivers excellent customer service, and supports the continuous improvement of IT systems and processes.Key ResponsibilitiesRespond to...
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L1 Service Desk Analyst
2 weeks ago
Taguig, National Capital Region, Philippines HCLTech Full time ₱150,000 - ₱250,000 per yearONE INTERVIEW ONLYWork Set-Up:100% onsite in McKinley Hill, Taguig City, Philippines | Graveyard Shift or Shifting ScheduleAbout This Role:As an L1 Service Desk Analyst, you will be expected to provide level 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Qualifications:With at least 1...
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Service Desk Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱250,000 - ₱350,000 per yearThe Junior Service Desk Analyst is responsible for providing first-line technical support to users, resolving basic IT issues, and escalating complex problems when needed. This role ensures smooth day-to-day IT operations, delivers excellent customer service, and supports the continuous improvement of IT systems and processes.Key ResponsibilitiesRespond to...
