Technical Support Specialist

3 months ago


Cebu City, Philippines J-K Network Services Full time

BENEFITS :
-Benefits (SSS, Philhealth, Pagibig, Etc)
-HMO, Insurance
-Allowances
-Other benefits will further discuss

JOB DETAILS :
Company Profile: Global professional services company with leading capabilities in digital, cloud and security.

Position: Technical Support Specialist
Company Industry: IT Company
Work Location: Cebu City
Salary: Php 25,000 - Php 40,000 and above
Work Set Up: Hybrid

JOB REQUIREMENTS:
- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- Expertise in x86 Server Operating Systems.
- Proficiency in Red Hat Enterprise Linux (RHEL).
- Experience with Microsoft Windows Server Administration.
- Ability to troubleshoot and resolve complex technical issues.

JOB RESPONSIBILITIES:
- Provide technical support and maintenance for production and development systems, both remotely and onsite
- Support hardware and software, implementing technology at the operating system level across all servers
- Perform basic to intermediate troubleshooting (L2).
- Work with cross-functional teams to resolve complex technical problems.

RECRUITMENT PROCESS:
- Onsite Process



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