Client Retention Specialist

Retention Specialists (28k / 10k sign-on bonus) — Telco firmEarn up to Php 28,000 for this position19/F Robinsons Summit Center, Ayala Avenue, Makati, PHEXCLUSIVE BENEFITS P10,000 Sign-on bonus (terms and conditions apply)QUALIFICATIONS:*At least 1 year of BPO experience as a Sales Representative or Retention Specialist*Experience in taking inbound and...

Essential Duties and Responsibilities: • Handle client calls for routine concerns and coordinate with Front-End Team. • Collaborate with departments for efficient issue resolution. • Provide guidelines for issue troubleshooting or escalate complex problems. • Respond promptly to client emails and maintain detailed records. • Collaborate with...

Essential Duties and Responsibilities: Handle client calls for routine concerns and coordinate with Front-End Team. Collaborate with departments for efficient issue resolution. Provide guidelines for issue troubleshooting or escalate complex problems. Respond promptly to client emails and maintain detailed records. Collaborate with other departments for...

The Proactive Outbound Specialist maximizes client retention by acting as the liaison between our clients (whose knowledge level ranges from no payroll experience to payroll expertise) and the business segment. As a result of a proactive outreach (outbound call) performs all activities that support client retention through the following (not limited to)...

The Business Retention Manager will be responsible for developing and implementing strategies to retain and strengthen relationships with existing clients, ensuring their satisfaction and loyalty.Responsibilities:Meets account persistency of more than 90% both in annual membership fees and in headcountMonitors and oversees all the activities of the Business...

Responsibilities: Engage with customers to understand their needs and concerns regarding the product features. Address customer inquiries and provide solutions to ensure customer satisfaction and retention. Proactively identify and assist customers who are at risk of canceling their orders. Utilize effective communication skills to express and organize...

Responsibilities:Engage with customers to understand their needs and concerns regarding the product features. Address customer inquiries and provide solutions to ensure customer satisfaction and retention. Proactively identify and assist customers who are at risk of canceling their orders. Utilize effective communication skills to express and organize...

Responsibilities: Engage with customers to understand their needs and concerns regarding the product features. Address customer inquiries and provide solutions to ensure customer satisfaction and retention. Proactively identify and assist customers who are at risk of canceling their orders. Utilize effective communication skills to express and organize...

Client Support Specialist I for MAS Chat CoE_______ Client Support Specialist I for MAS Chat CoE_______ Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic...

Client Payments SpecialistAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeReconciling...

Directly Reporting to the COOLeading the customer success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first mannerAdding value to customer relationships and driving the desired customer goals by either actively participating in client...

An Account Specialist is responsible for the sales and distribution of both imported and locally sourced seafood products. Primary focus will be on selling to specific channels, which may include restaurants, distributors, or a combination thereof, as assigned by management. Building and nurturing strong, enduring relationships with clients in these channels...

What are you waiting for? Join us now and experience why we were recognized by Forbes as the best Bank employer in the Philippines. As a Client Services Specialist, you are responsible for the accurate and efficient back-office processing of Trust products and services; recording of all loans funded by Trust & Asset Management Group (TAMG) accounts;...

Position OverviewThe Client Support Specialist position works to deliver an exceptional customer experience by engaging with their customers within specified parameters.The role covers front-facing phone, chat and email as well as liaising regarding delivery of their services. The role includes duties such as working with client databases, taking messages,...

Client Support is responsible for providing excellent customer service and support to clients with insurance-related inquiries and issues. This role involves handling various types of communication, including phone calls, emails, and chat, to assist clients with policy information, claims processing, billing questions, and other insurance-related concerns....

Job OverviewManages client expectations and ensures the delivery of business services, products and solutions to ensure client satisfaction, retention and brand preservation.Essential Functions• Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and...

The primary responsibility of the Senior Client Manager is to take full ownership of his/her assigned accounts. Their key focus is to manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts. They are required to pursue leads identified by aligned lead generation representatives."Responsible for...

Our US Partner is a group practice with qualified therapists who are dedicated to providingtheir clients with comprehensive and evidence-based psychological care.As a Client Support Specialist, you will be more client-facing with emails and phone calls. Youmust be highly skilled in writing and speaking professionally in English.This is a full-time role, on a...

Job Qualifications:Education Level: Bachelor's DegreeExperience: Business or any related field of studyAt least 3 years experience in a similar or subordinate roleIdentifies/prospects and develops new client relationships and business opportunities with existing clients. This includes lead generation, cold calling, networking, attending industry events, and...

Job Qualifications: Education Level: Bachelor's Degree Experience: Business or any related field of study At least 3 years experience in a similar or subordinate jobsJob Description: Identifies/prospects and develops new client relationships and new business opportunities with existing clients. This involves lead generation, cold calling, networking,...