![Tahche Outsourcing Services Inc](https://media.trabajo.org/img/noimg.jpg)
Client Support Specialist
2 weeks ago
Our US Partner is a group practice with qualified therapists who are dedicated to providingtheir clients with comprehensive and evidence-based psychological care.
As a Client Support Specialist, you will be more client-facing with emails and phone calls. Youmust be highly skilled in writing and speaking professionally in English.
This is a full-time role, on a US shift and on an Onsite (Cebu-based) set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growingorganization.
DUTIES AND RESPONSIBILITIES:
- Schedule clients within our Simple Practice EHR scheduling platform
- Email clients to get them registered and scheduled with our office
- Create and prep patients' electronic charts
- Assist lead entry team on occasion with entering leads into the CRM, Active Campaign
- Assist lead entry team on occasion with reporting as needed
- Assist Office Managers on occasion with ad-hoc tasks as needed
- Update information within the CRM frequently
- Communicate scheduling changes to clinicians via email
QUALIFICATIONS:
- A minimum of 4 years in a client-facing/customer-service role
- Excellent email skills in terms of grammar, spelling, professionalism, and empathy
- Candidate must have superb attention to detail
- Desired, but not required:
- The candidate has 6 months of experience working within Google Drives (G-Suite)
- Candidate has 6 months of experience with Active Campaign or Zoho CRMs (we'remigrating to Zoho CRM in 2 months)
WHATS IN IT FOR YOU?
- Full-time permanent position
- Competitive compensation package and benefits
- Be part of a dynamic US Team
- 13th-month pay
- Paid Leaves, commutable to cash
- Health insurance with dental coverage, upon regularization
- Personal development and training opportunities
- Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave
- benefit, Solo Parent Leave, Bereavement leave, etc.)
- Employee engagement activities, team outings, sports activities, and events
- (Offer package will be based on level of expertise)
- Follow us on our official social media platforms and be updated with the latest news and
- hirings
Facebook:
Linkedin:
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Youtube:
Apply now and be part of Tahche
#J-18808-Ljbffr
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