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Retention Specialists
2 weeks ago
QUALIFICATIONS:
*At least 1 year of BPO experience as a Sales Representative or Retention Specialist*Experience in taking inbound and outbound calls*Good technical skills—able to comfortably navigate through smartphone and desktop applications*Excellent written and spoken English communication skills*A critical thinker with good analytical skills and attention to detail*Flexible and able to work in a fast-paced, team-oriented environment*Effective organizational and time management skills*Willing to work on-site in Makati
RESPONSIBILITIES:
*Assist customers via live chat/email in clear and concise written English*Improve the quality of customer interactions daily*Have fun and work effectively with a team of awesome people*Able to work independently with minimal supervision Summary of role requirements:*Flexible hours available*1 year of relevant work experience required for this role*Working rights required for this role*Expected salary: ₱28,000 per month
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Makati City, National Capital Region, Philippines ADP Full timeThe Proactive Outbound Specialist maximizes client retention by acting as the liaison between our clients (whose knowledge level ranges from no payroll experience to payroll expertise) and the business segment. As a result of a proactive outreach (outbound call) performs all activities that support client retention through the following (not limited to)...
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Client Retention Specialist
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Customer Specialist for Banking
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Talent Acquisition Specialist
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Technical Analysis Senior Specialist
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Relationship Manager
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Senior Procurement Sourcing Specialist
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