Warehouse Support Specialist

4 weeks ago

Cebu, Philippines Resource Management Full time

EMPLOYMENT TYPE: Full-time
WORK LOCATION: Cebu / Baybay
WORK SCHEDULE: Graveyard shift

JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that need to be processed within the day and ensuring they are fulfilled by the US team on time. They help track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also process refunds for customer returns and communicate with the Customer Service team regarding any issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN returns. Warehouse support specialists must have strong attention to detail and organizational skills. They must be able to quickly communicate with the other key departments to ensure all concerns for the day are fixed.

RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and monitoring their status.
● Liaises with Customer Service and other departments to resolve order concerns.
● Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes.
● Files and reconciles FBA lost/damage reimbursement claims.
● Processes returns and refunds.
● Monitors and tracks orders.
● Updates warehouse-related trackers and spreadsheets.
● Creates, modifies, troubleshoots, and updates robots used in the warehouse.
● Performs other related tasks as assigned by the Manager.

QUALIFICATIONS:
● Graduate of any Business or IT-related courses or Statistics
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage
● Good at data entry and data analysis
● At least 1 year of experience in analyzing data or generating reports using MS Excel
● Confident in speaking American English and good at writing emails
● Ability to multitask
● Good knowledge of how to use the computer and navigate the internet
● Great contributor even on matters outside his/her scope
● Detail-oriented and highly organized
● Willing to work on-site at night shifts

  • Warehouse Supervisor

    4 days ago

    Cebu City, Central Visayas, Philippines Island Souvenirs, Inc. Full time ₱900,000 - ₱1,200,000 per year

    WAREHOUSE SUPERVISORJob SummaryThe Warehouse Supervisor is responsible for overseeing the day-to-day operations of the warehouse to ensure efficient receipt, storage, inventory management, and dispatch of goods. The role ensures that all warehouse activities are carried out accurately, safely, and in compliance with company policies and standards.Duties and...

  • Warehouse Assistant

    19 hours ago

    Cebu City, Central Visayas, Philippines FOOD TERMINAL INCORPORATED Full time ₱216,000 per year

    Receive, check, and record incoming shipments against delivery documents.Properly store and organize goods in designated areas.Pick, pack, and prepare orders for dispatch according to company standards.Conduct regular inventory counts and report discrepancies.Maintain cleanliness, orderliness, and safety of the warehouse environment.Assist in loading and...

  • Warehouse Operations Manager

    1 week ago

    Cebu City, Central Visayas, Philippines MVC Logistic Solutions Full time ₱25,000 - ₱50,000 per year

    MVC Logistic Solutions Inc. is seeking a highly organized and results-driven Warehouse Operations Supervisor to oversee daily warehouse activities in our Mandaue City facility.The role involves supervising warehouse staff, ensuring accurate inventory management, enforcing safety protocols, and optimizing workflows to support timely and efficient order...

  • Warehouse Checker

    18 hours ago

    Cebu City, Central Visayas, Philippines MVC Logistic Solutions Inc. Full time ₱200,000 - ₱240,000 per year

    MVC Logistic Solutions Inc. is looking for a reliable and hardworking Warehouse Checker to join our team in Mandaue City, Cebu.The role involves verifying the accuracy of incoming and outgoing shipments, checking product quality, and ensuring inventory records are correct. The ideal candidate is detail-oriented, organized, and able to work with minimal...

  • Warehouse Supervisor

    6 days ago

    Cebu City, Central Visayas, Philippines Majesty Pharma Full time ₱300,000 - ₱360,000 per year

    Job Title: Warehouse SupervisorReports To: Warehouse and Logistics HeadJob Level Required:Minimum of 2-3 years supervisory experience in warehousing.Graduate of Industrial EngineeringOffice Location: Cogon Ramos, Cebu City (landmark: Beside Sacred Heart Center)Salary & Benefits:25,000-30,000 monthly depending on experience and qualifications15 Paid Service...

  • Warehouse Operations Supervisor

    1 week ago

    Cebu City, Central Visayas, Philippines MVC Logistic Solutions Inc. Full time ₱200,000 - ₱240,000 per year

    MVC Logistic Solutions Inc. is seeking a highly organized and results-driven Warehouse Operations Supervisor to oversee daily warehouse activities in our Mandaue City facility.The role involves supervising warehouse staff, ensuring accurate inventory management, enforcing safety protocols, and optimizing workflows to support timely and efficient order...

  • Warehouse Inventory Associate

    1 week ago

    Cebu City P, Philippines SeaRoad Logistics Full time ₱156,816 per year

    The Warehouse Inventory Associate is responsible for maintaining accurate inventory records and ensuring that all stock movements within the warehouse are properly documented and organized. This role supports the warehouse operations team by conducting regular cycle counts, verifying stock levels, investigating variances, and assisting in inventory...

  • Warehouse Manager

    4 weeks ago

    Cebu City, Philippines Tamaray People Solutions Corporation Full time

    Job Description The Warehouse Head shall plan, lead, organize and oversee the whole warehouse operations from turnover of finished goods from Production to Distribution. Supervises outside Plant Product Warehousing activities such as product deposits, withdrawals, blast freezing operations and other related activities (e.g. Ice plant). Ensures the proper...

  • Assistant Driver/ Warehouse

    2 weeks ago

    Cebu City, Central Visayas, Philippines SALON DE ROSE, INC. Full time ₱300,000 - ₱450,000 per year

    About the role SALON DE ROSE, INC. is seeking an experienced and reliable Assistant Company Driver / Warehouse to join our team in Cebu City, Cebu. As our Assistant company driver / Warehouse, you will be responsible for safely transporting goods, products and personnel in a full-time capacity.What you'll be doingCoordinates delivery and pickup schedules...

  • Recruitment Specialist

    4 weeks ago

    Cebu City, Philippines Support Services Group Full time

    Role Overview: As a Recruitment Specialist, you will be instrumental in building relationships with stakeholders, managing recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support, and ensuring alignment with our corporate values and culture.Key Responsibilities: ...