Local Key Account Specialist

4 weeks ago

Muntinlupa City, Philippines Infinity Outsourcing Services Full time

Key Responsibilities
Relationship Management:
Develop and maintain strong, long-term relationships with assigned key local clients.
Sales & Growth:
Drive sales growth by understanding client needs, promoting products/services, and executing strategic account plans.
Customer Support:
Address client requests, resolve complaints, and ensure customer satisfaction by providing quality service.
Data Analysis:
Process, record, and analyze customer data to identify trends, opportunities, and potential issues, and present findings in reports.
Strategic Planning:
Assist in planning and implementing effective sales strategies, including creating tailored solutions for key accounts.
Internal Coordination:
Collaborate with internal teams and external stakeholders to ensure the timely fulfillment of sales orders and commitments.
Market Knowledge:
Stay updated on industry trends, competitive activities, and developments within the assigned territory.
Required Skills & Qualifications
Education:
A Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
Experience:
Proven experience in the sales industry, particularly in a Key Account Specialist or similar customer management role.
Communication:
Excellent skills in verbal and written communication, presentation, and negotiation.
Analytical Skills:
Strong analytical and problem-solving capabilities to interpret data and address client issues.
Organizational Skills:
Good time management and organizational abilities to handle multiple accounts and tasks efficiently.
Technical Proficiency:
Familiarity with Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot).
Personal Attributes:
A detail-oriented, highly motivated individual capable of working independently and collaboratively.

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