Local Account Telecollector

7 days ago

Makati City, National Capital Region, Philippines larix credit collection specialist inc Full time ₱240,000 - ₱432,000 per year

Key Responsibilities:

  • Debt Collection: Contacting debtors via telephone to recover overdue payments.
  • Communication & Negotiation: Engaging in conversations with debtors to discuss payment options and negotiate suitable repayment plans.
  • Customer Relationship Management: Maintaining positive relationships with customers while addressing their concerns and resolving issues related to their accounts.
  • Record Keeping: Updating customer information, recording payment details, and maintaining accurate records of all interactions.
  • Following Procedures: Adhering to company policies, legal regulations, and ethical guidelines in all collection activities.
  • Meeting Targets: Achieving or exceeding set targets for debt recovery and collection efficiency.

Essential Skills:

  • Communication: Excellent verbal communication skills for clear, concise, and persuasive interactions with debtors.
  • Negotiation: Ability to negotiate payment plans and resolve disputes effectively.
  • Customer Service: Providing excellent customer service while handling sensitive situations.
  • Problem-Solving: Identifying and resolving issues related to customer accounts and payment difficulties.
  • Computer Proficiency: Basic computer skills for data entry, record keeping, and using collection software.
  • Stress Management: Maintaining composure and professionalism when dealing with challenging or emotional situations.

QUALIFICATIONS:

At least a Senior high school level

Preferably with experienced in handling accounts from local banks and Legal Financial Institutions

Kindly submit your resume and available clearances like COE / NBI / BRGY Clearance/Vaccination ID

1 DAY PROCESS ONLY.. We offer minimum wage plus monthly unlimited commission and cash incentives. We also have an option of Comm-Based Plus Commission, also Pure Comm-based plus Collection percentage Tele Collectors.

OUR COMPANY IS LOCATED AT:

CITYLAND HERRERA TOWER, UNIT 2112. MAKATI CITY

CONTACT #:

MOBILE #:

AND LOOK FOR MS. GAIL

Work schedule: Monday to Friday, 8 am to 5 pm.

Job Type: Full-time

Pay: Php16, Php18,000.00 per month

Benefits:

  • On-site parking
  • Paid training

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • COE (Required)

Work Location: In person

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