Relationship Manager
4 months ago
Client Management and Support:
- Act as the primary point of contact for clients, addressing their queries, concerns, and issues related to payment processing services.
-Ensure clients are satisfied with the services provided and work proactively to resolve any problems they may encounter.
Onboarding and Training:
- Assist new clients with the onboarding process, ensuring a smooth transition and integration of payment processing solutions.
Relationship Building:
-Develop and maintain strong relationships with clients, understanding their business needs and goals.
Market and Industry Knowledge:
-Stay informed about industry trends, regulatory changes, and competitive offerings in the payment processing space.
- Provide clients with insights and recommendations based on industry knowledge and trends.
Problem Solving and Issue Resolution:
- Address and resolve any technical or operational issues that clients may encounter with the payment processing systems.
- Coordinate with internal teams, such as technical support or product development, to ensure timely resolution of client issues.
Reporting and Documentation:
- Maintain accurate and up-to-date records of client interactions, issues, and resolutions.
- Provide regular reports to management on client satisfaction, account status, and any significant developments.
Compliance and Risk Management:
- Ensure that clients adhere to compliance requirements and industry regulations.
- Monitor and manage any potential risks associated with client accounts.
Collaboration and Coordination:
- Share client feedback with relevant teams to help improve products and services.
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Relationship Manager
4 months ago
davao city, Philippines National Bookkeeping and Management System Inc., Full timeClient Management and Support: - Act as the primary point of contact for clients, addressing their queries, concerns, and issues related to payment processing services. -Ensure clients are satisfied with the services provided and work proactively to resolve any problems they may encounter. Onboarding and Training: - Assist new clients with the onboarding...
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Relationship Manager
4 months ago
Davao City, Philippines National Bookkeeping and Management System Inc., Full timeClient Management and Support:- Act as the primary point of contact for clients, addressing their queries, concerns, and issues related to payment processing services.-Ensure clients are satisfied with the services provided and work proactively to resolve any problems they may encounter.Onboarding and Training:- Assist new clients with the onboarding...
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Client Relationship Manager
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Client Relationship Manager
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5 days ago
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3 weeks ago
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Financial Relationship Manager Pampanga
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Financial Relationship Manager
3 weeks ago
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Bancassurance Relationship Manager
2 weeks ago
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Financial Relationship Manager- Pampanga
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Client Relationship Manager
3 weeks ago
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