Director, Events

2 weeks ago

Cebu City, Central Visayas, Philippines Robinsons Land Corporation Full time
Department

Sales, MarCom & Catering

Employee Type

Probationary

Job Responsibilities
  • Achievement of banquet revenue targets in all event segments; Corporate, Meeting, M.I.C.E., Socials, and Weddings
  • Develops and implements a comprehensive event management strategy aligned with the hotel's overall objectives and revenue targets.
  • Collaborates with the Sales and Marketing teams to identify opportunities for attracting new clients and maximizing revenue from event bookings.
  • Conducts market research and stays informed about industry trends to ensure the hotel remains competitive in the events market.
  • Builds and maintains strong relationships with corporate clients, event planners, and individual customers to understand their needs and preferences.
  • Acts as the main point of contact for clients throughout the event planning process, providing personalized service and attention to detail.
  • Conducts site visits and consultations to showcase event spaces, gathers requirements, and tailors proposals to meet the client's specifications.
  • Oversees all aspects of event planning, including venue selection, catering, audiovisual equipment, décor, and entertainment.
  • Coordinates with various departments within the hotel, such as event service, kitchen, housekeeping, and engineering, to ensure seamless execution of events.
  • Develops detailed event timelines and schedules, assigns tasks to team members, and monitors progress to ensure events are delivered on time and within budget.
  • Fosters a collaborative and positive work environment that promotes creativity, innovation, and teamwork.
  • Sets and maintains high standards for service quality, presentation, and guest satisfaction across all events hosted at the hotel.
  • Conducts post-event evaluations and gathers feedback from clients and guests to identify areas for improvement and implement corrective actions.
  • Implements best practices and standard operating procedures to ensure consistency and excellence in event execution.
  • Works within the hotel's Human Resources Department to ensure the departmental performance of subordinates is productive. Duties include:
  • Planning for future staffing and management needs
  • Recruiting in line with the hotel's guidelines
  • Preparing a detailed onboarding program for new Sales employees
  • Maintaining a comprehensive, current, and customer-focused set of departmental standards and procedures and overseeing their implementation
  • Ensuring training needs analysis of employees is carried out and training programs are designed and implemented to meet needs
  • Conducting probation and formal performance appraisal in line with the hotel guidelines
  • Maintaining up-to-date staff records and approving leave requests, etc.
  • Coaching, counseling, and disciplining subordinates, providing constructive feedback to enhance performance
  • Regularly communicating with subordinates to maintain good relations Financial Responsibilities
  • Works with the Cluster Director of Sales and Marketing in the preparation and management of the hotel's and department's budget. Duties include:
  • Prepare and manage a cost-effective budget with measurable targets for the department within the financial parameters set down by the hotel's budget committee
  • Effectively monitor and analyze variations from the budget
  • Develop systems that measure the cost-effectiveness of the department
  • Develop procedures that track, report on, and control the running costs of the department. Occupational Health and Safety (OH&S) Responsibilities
  • Demonstrates Awareness of OH&S policies and procedures and ensures all procedures are conducted safely and within OH&S guidelines and
  • Ensures that all subordinates follow OH&S policies and procedures Government Compliance
  • Ensures completeness and validity of necessary permits and licenses
  • See to it that the company adheres to existing laws governing the industry

Qualifications
  • Strong sense of leadership.
  • Problem-solver and adaptable to business challenges.
  • Wide connection of clientele, suppliers and relevant people in the industry.
  • Driver in event strategies.
  • Strong core event management skills such as budgeting, marketing, sponsorship acquisition, and risk assessment.
  • Ability to develop team members.

Experience Range Range (Years)

8 - 10 years

Job posted on

2025-08-15
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