Training and Quality Analyst

Non-negotiable: With at least 1 year of relevant experience as a QA for Healthcare BPO Can start ASAP Amenable to working onsite either in Taguig or Makati following rotating scheduleWORK BRIEF:The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics per...

Non-negotiable: With at least 1 year of relevant experience as a QA for Healthcare BPO Can start ASAP Amenable to working onsite either in Taguig or Makati following rotating scheduleWORK BRIEF:The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics per...

Position: Quality AnalystJob Overview:We are seeking a highly motivated and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will be responsible for ensuring that our products meet the highest standards of quality and functionality. You will play a critical role in the development process, working closely with our development team...

Company DescriptionSutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers. The Quality Analyst's key focus is to evaluate transactions...

Quality and Service Improvement Analyst - Taguig - 90K HybridJob Openings Quality and Service Improvement Analyst - Taguig - 90K HybridAbout the job Quality and Service Improvement Analyst - Taguig - 90K HybridRotating ShiftThe RoleThe Quality & Service Improvement Analyst plays a vital role in an organizations commitment to delivering high-quality products...

Company Description:Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers. The Quality Specialist's key focus is to evaluate...

Job DescriptionQuality Analyst in this role get to:Define the company's reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.Keep management updated: Relay...

Good day everyone We are currently hiring and looking for Quality AnalystWork conditions:• Onsite• Shifting schedule• Location: Taguig CityRequirements:• College Graduate • With more than 1 year of experience as a QA. • Experience in scrubbing and doing RCA • Coaching experience is a Plus. Must have handled a blended accountWith great perks...

About UsCanon Business Services Centre Philippines is a market leader in Business Process Optimization and IT services, helping organizations optimize, automate, and transform their operations for greater growth.We work collaboratively with customers to deliver bespoke solutions designed to meet and exceed their business needs. Our dedicated customer focus...

Job OverviewWe are seeking a highly skilled Training and Quality Analyst to join our team at HGS Offshore Staffing Solutions. As a key member of our organization, you will be responsible for ensuring high training and quality standards for assigned portfolios/teams.Key Responsibilities:Claims Management: Develop expertise in claims management across assigned...

About the Role">We are looking for a Quality Standards Manager to lead our quality audit process and ensure that our Quality Analysts meet the highest standards of quality.Key Responsibilities">Audit Quality Analysts' work to ensure consistency and alignment with client standards and expectations.Develop and implement quality guidelines and policies to...

Job Summary:The Technical Trainer will be responsible for developing and delivering training programs for service desk staff, focusing on enhancing knowledge and skills that align with quality and performance expectations.This role requires a strong understanding of service desk operations, customer service principles, and adult learning theories.Main...

Job Summary:The Quality Assurance Analyst will play a critical role in ensuring the quality of our products and services. They will develop and implement testing strategies, monitor performance metrics, and lead the QA team in identifying and resolving defects.About the Position:This is an exciting opportunity for a motivated and detail-oriented individual...

Job SummaryWe are looking for a Quality Operations Manager to join our team. The successful candidate will be responsible for ensuring high standards of quality across all interactions and processes.This role requires a strong background in quality operations, with experience in auditing and compliance. The ideal candidate will have a proven track record of...

On-site - Taguig 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionAbout UsAs a market leader in Business Process Optimization and IT services for over 20 years, Canon Business Services Centre Philippines helps organizations optimize, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to...

Job DescriptionWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team. The successful candidate will be responsible for auditing and assessing the work of other quality analysts, focusing on identifying trends, enhancing accuracy, and driving continuous improvement in service delivery.This role requires a deep knowledge of...

Job SummaryWe are seeking a highly skilled Quality Assurance Analyst 1 to join our team in CBPS. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of our services and identifying areas for improvement. If you are passionate about quality assurance and customer satisfaction, we encourage you to apply for this exciting...

Citi is a global bank with a long history of innovation and excellence. We are seeking a talented Risk Assurance Quality Analyst to join our team and help us maintain our high standards of quality and risk management.In this role, you will be responsible for ensuring the accuracy and reliability of Citi's regulatory reporting, in line with Basel principles...

Job DescriptionThe Training and Quality Analyst plays a pivotal role in ensuring high training and quality standards for assigned portfolios/teams. Working closely with onshore and offshore managers, this individual identifies process gaps, conducts training, and ensures compliance with quality expectations.Key Responsibilities:Develop Expertise: Gain...

We are looking for a Quality Engineering Consultant to join our team at Planit Testing. As a consultant, you will be responsible for providing expert guidance on testing and quality engineering practices.The ideal candidate will have a solid understanding of modern application deployment methodologies and cloud infrastructure. You will work closely with our...