Manager, Ramp Operations
5 days ago
Cebu Pacific puts people at the heart of service - be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedicated to delivering exceptional airport and inflight experience, ensuring that we make moments happen at every touchpoint in the passenger journey. Encompassing key areas in Customer Service, Airport Experience, Cargo Operations, and Ramp Services, our team is committed to upholding Cebu Pacific's values for service, operational excellence, and air transport reliability.
At Cebu Pacific, everyJuan's moments matter. Join our Customer Service Operations team as a Manager, Ramp Operations and create meaningful moments and connections for our passengers.
Primary Responsibilities:
- Oversees cargo operations with their respective stations to ensure optimum uplift is observed.
- Ensures that proper working conditions are observed, and that all Cargo Infrastructure and Warehouse equipment are properly maintained and serviced to ensure safe utilization of assets.
- Conducts investigations on violations related to safety, standards and compliance.
- Aids in upholding corrective actions for violations and monitors its fulfillment by following through the progress of the action given.
- Ensures that all stations are equipped with the necessary and adequate inventory of equipment and training to carry out services that will increase their station throughput.
- Escalates all station safety hazards and disruptions caused by either the customer, ground handler, equipment, infrastructure or the authorities.
- Communicate with the stations new and/or pertinent changes in the processes to ensure that the interpretation is correct.
Qualifications:
- College Graduate (BSC or IE)
- Minimum of 3 years work experience in related field.
- Cargo Training
- Dangerous Good Training
- Airport Ramp Handling and Safety Training
- Aviation Security Training
- Safety Management System
- Emergency Response Procedure
Why Join Us:
- We are the first Great Place to Work certified airline in Southeast Asia.
- We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
- Be part of a forward-thinking team that values innovation and continuous improvement.
- Play a key role in developing and nurturing the talents that drive our success.
- Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
- Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners
- Be assured of a comprehensive healthcare coverage upon hire.
Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.
Your moment matters. Be a Moment Maker
Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at CEB Careers Site for reference.
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