Senior Operations Coordinator

5 days ago


Manila, National Capital Region, Philippines Shopee Full time
Operations Coordinator Job Description

We are looking for an experienced Senior Operations Coordinator to join our digital platform team. As a key member of the team, you will be responsible for coordinating operations and improving efficiency. You will work closely with our workforce management team to ensure headcount commitment from agencies and perform analysis on arrival curve and machine throughput to suggest appropriate shift timing and manpower plan.

The ideal candidate will have a strong background in operations coordination, preferably in the e-commerce or logistics industry, with at least 3-5 years of experience. You will be expected to monitor linehaul truck productivity, perform forecasting on parcel profile to provide realistic truck productivity KPI, and implement initiatives to improve truck productivity. Additionally, you will plan and execute volume ramp-up plans and network changes for sorting centers by alignment with other teams.

Responsibilities:

  • Coordinate operations and improve efficiency.
  • Work closely with workforce management team to ensure headcount commitment from agencies.
  • Perform analysis on arrival curve and machine throughput to suggest appropriate shift timing and manpower plan.
  • Monitor linehaul truck productivity and perform forecasting on parcel profile to provide realistic truck productivity KPI.
  • Implement initiatives to improve truck productivity.


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