Business Development Specialist
7 days ago
At RUSH, we believe that the strongest relationships are built on relevant and valuable experiences. We are on a mission to help businesses create lasting connections and exceptional experiences for their customers. In keeping with our promise, we are seeking to build a team of talented individuals to help build top-notch ready-made digital solutions that enable businesses to meet their customers at every stage of the customer lifecycle.
We are in search of an experienced Business Development Specialist who will be responsible for achieving the acquisition target for Enterprise Accounts. These accounts comprise enterprises with a minimum monthly revenue of 15,000 and must be a food business with at least 10 branches, a major FMCG brand, or a Retail/Wellness company.
As a Business Development Specialist, they will expand RUSH's business reach by tapping new enterprise merchants and identifying existing merchant partners with potential opportunities for cross-selling and upselling. The role will involve careful strategic planning and positioning in the appropriate markets or enhancement of RUSH's business operations and market position. The sales process will involve lead generation, pitching, and business consultations with key decision-makers using RUSH's portfolio of services. This will entail more than just online consultations, also encompassing face-to-face engagements to identify and assess business needs. They will also be responsible for building the relationship between the potential merchant and the company.
Basic Qualifications
Academic Background: Bachelor's Degree in Business, Marketing, or any related field (preferred).
Relevant Work Experience: At least 2 years of proven professional experience in enterprise-level B2B sales, with a track record of meeting or exceeding sales targets.
Good Communicator: Strong interpersonal and communication skills.
- Technical Know-hows:
- Proficiency in using CRM software and sales tools
- Proficiency in Microsoft and Google Workspace tools such as Excel or Google Sheets, Powerpoint or Google Slides, and Word or Google Docs
Knowledge of the SAAS market, FMCG, Food, and Retail industry is a plus.
Overall Characteristics:
- Ability to understand complex client needs and tailor solutions accordingly
- Excellent negotiation and presentation skills
- Self-motivated and results-oriented with a high level of initiative
- Excellent communication skills and pleasing personality
Duties and Responsibilities:
- Develop and execute effective lead generation strategies to identify and engage potential enterprise customers/merchants
- Qualify leads from marketing campaigns, and internal and external partners as sales opportunities
- Contact potential merchants through cold calls and emails
- Set up presentation meetings or calls
- Conduct in-person or virtual presentation of RUSH's suite of software solutions to potential merchants and identify their needs and suggest appropriate products/services
- Provide consultation with the merchants in solving their business pain points and through introducing Loyalty and eStore
- Manage enterprise sales channels and ensure a healthy pipeline
- Skillfully negotiate terms, pricing, and contracts to secure long-term agreements with enterprise clients
- Stay informed about industry trends, competitors, and market dynamics to adjust sales strategies accordingly
- Collaborate with cross-functional teams including Marketing, Product Development, and Customer support to ensure client needs are met.
- Provide consolidated merchant feedback about the RUSH's software solutions and ongoing promotions
- Update reports depending on the data needed from them in a timely manner
- Maintain a well-organized and updated sales pipeline using Hubspot
- Ensure the integrity of all data being encoded in Hubspot
- Report to Enterprise Sales Lead on sales results
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