Sales and Reservation Agent

3 weeks ago

Quezon City, National Capital Region, Philippines Pick a Trip Travel and Tours Full time
Responsibilities
  • Provide clients with accurate travel information, customized itineraries, and competitive pricing.
  • Promote travel packages, insurance, and other related services using effective selling techniques.
  • Advise clients on transportation options, travel dates, costs, and accommodations suited to their needs.
  • Manage tour and hotel bookings on behalf of clients, ensuring smooth reservations.
  • Build and maintain professional relationships with customers while managing systems and monitoring guest requests.
  • Consistently deliver excellent customer service and contribute to business profitability through assigned tasks.
  • Handle all reservation calls and inquiries in a courteous, professional, and timely manner.

Qualifications
  • Bachelor's degree in Tourism, Travel, Hospitality, Business, or a related field.
  • Minimum of 2 years of experience as a Travel Agent or in a similar role.
  • Proven ability to handle both B2B and B2C transactions.
  • In-depth knowledge of domestic and international travel destinations.
  • Proficient in basic computer applications and reservation systems.
  • Background in marketing and sales is an advantage.
  • Excellent communication and customer service skills.
  • Highly self-motivated, organized, and detail-oriented.
  • Flexible schedule and ability to multitask effectively.
  • Strong typing skills with a focus on accuracy and efficiency.

Seniority level
  • Entry level

Employment type
  • Full-time

Industries
  • Hospitality

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