HRIS Administrator
5 days ago
Discover your 100% YOU with MicroSourcing
Position: HR Information System Administrator
Location: Harton Corporate Center, Parañaque
Work setup & shift: Onsite
Why join MicroSourcing?
You'll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
- Gather and validate user requirements for system customizations and improvements, ensuring they align with operational needs.
- Provide troubleshooting support and work closely with IT teams to resolve HRIS-related issues, ensuring timely and efficient solutions.
- Offer coaching and develop Quick Reference Guides (QRGs) to enable stakeholders to maximize the HRIS functionality.
- Generate reports on people's data and maintain up-to-date documentation on system configurations and troubleshooting procedures.
- Identify opportunities for system enhancements and process improvements to increase functionality and efficiency.
- Administer HRIS-related tasks, such as creating work schedules, BSB numbers, cost centers, and managing bank account details. Manage document updates, access requests, and liaise with the Applications team for contractor setup and permissions.
- Handle ServiceNow queries and requests, such as resetting onboarding passwords, unlocking user accounts, and managing HR manager changes via data imports.
- Review and troubleshoot HRIS processes across all modules, offering functional and practical support, including UAT, and collaborating with relevant stakeholders to resolve issues.
- Act as a key point of contact for general HRIS inquiries, ensuring timely, responsive, and high-quality customer service, escalating queries as needed.
- Ensure service level agreements are met by managing client expectations and providing effective solutions in a timely manner.
General Duties:
- Adhere to and role model the Company values & policies at all times.
- Take reasonable care of the health and safety of yourself and others, and report hazards and incidents.
- Participate in the annual PDR process and work to achieve objectives.
- Comply with Company policies and procedures and legislative requirements.
- Complete any other reasonable directives as given by your Manager.
Key Accountabilities:
- Support system enhancement projects and participate in User Acceptance Testing (UAT) to ensure new features align with business requirements and expectations.
- Assist in managing system updates, new features, and process improvements, ensuring smooth implementation and effective transitions for stakeholders.
What You Need:
- Minimum 3 years of experience in a similar HRIS or HR systems role.
- Strong focus on data accuracy, quality, and integrity.
- Experience with SAP SuccessFactors, particularly in Employee Central, Recruitment, Onboarding, Compensation, and/or Reporting module would be highly beneficial.
- Knowledge of confidentiality and privacy regulations when handling employee data.
- Clear and articulate verbal and written English communication skills.
- SAP SuccessFactors certification (ideal).
- Ability to work independently, prioritize tasks, and manage multiple projects in a dynamic environment.
- Experience in system process amendments, system configuration, and notification management.
- Familiarity with HR processes and systems.
- Strong troubleshooting and analytical skills.
- Ability to effectively communicate technical concepts to non-technical stakeholders and coach end-users.
- Strong time management and project management skills.
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