Personal & Professional Information - HR Administration Officer

7 days ago


Manila, National Capital Region, Philippines International Committee of the Red Cross Full time
Personal & Professional Information - HR Administration Officer

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The Personal & Professional Information Administration Officer is responsible for the HR administrative processing of employee data specific to changes in their personal and professional life events, such as attestation requests, activity rate, marital status, address, and emergency contact information. They act as the first level of support for all employee inquiries, except in deployment process, manage the general mailbox of GSS HRSS, and coordinate with other GSS HRSS teams for proper and timely resolution of requests. They ensure consistency of their service delivery in line with the defined service level agreement and in accordance with ICRC policies and Swiss Labour laws.

Relationships
  • Internally, interacts with employees, fellow members of the HR administration team at the GSS HRSS, HR Administration Specialists at headquarters, HR Managers, Talent Managers, and HR Service Providers.
  • Externally, may interact with external suppliers and service providers.
Accountabilities & Functional Responsibilities

Administrative Management

  • Prepares and issues accurate attestation of employment for all HQ and mobile field employees.
  • Processes changes in activity rate and/or work schedule for HQ employees upon the request of HQ HR Manager.
  • Processes correction of time profile or holiday calendar in HRIS tool (SuccessFactors).
  • Records and updates employee's Swiss work permit in HRIS tool (SuccessFactors).
  • Processes changes in personal information of employee such as address, name, marital status, HR dependents, preferred mailing language, etc. in HRIS tool (SuccessFactors).
  • Files documents such as marriage certificate, divorce papers, civil union, birth certificate, etc. in HRIS tool (PeopleDoc – Employee File Management).
  • Updates the mobility entitlements of field employees upon reaching the required seniority in HRIS tool (SuccessFactors).
  • Coordinates with HRIS team in updating the employee's length of service in HRIS tool (SuccessFactors).
  • Processes length of service milestones awards (ten, twenty, and thirty years of service).
  • Launches the language test via applicable platform upon receipt of request from the Talent Managers, HR Partners, or HR Managers.
  • Monitors and follows up on medical certificates from employees.
  • Updates absence due to illness/accident record of employee in HRIS tool (SuccessFactors).
  • Manages the general mailbox of GSS HRSS.
  • Supports employees in recording bank account information in HRIS tool (SuccessFactors), if necessary.
  • Transmits documents and/or information to relevant Subject-Matter-Experts or GSS HRSS team (family, social insurance, leave and absence, payroll, pension fund and termination) as necessary.

Information Management and HR Data Quality Control

  • Ensures quality of employee HR data by coordinating directly with employees and HRIS on the necessary corrective actions in a timely manner.
  • Ensures accurate and timely data entry of personal and professional information updates.

Customer Support

  • Responds to straightforward questions received from employees by phone or email.
  • Escalates cases or non-standard requests to Rewards, Payroll, or Deployment teams.
Selection Requirements
  • A bachelor's degree or equivalent is required.
  • At least 2-3 years of work experience, preferably in Human Resources.
  • Experience working in a humanitarian organization is an advantage.
  • High proficiency in MS Office Suite and SharePoint is essential.
  • Requires the ability to analyze, interpret and communicate complex information, data sets, and procedural compliance from key stakeholders.
  • High degree of attention to detail is necessary to spot minor errors, misstatements, or anomalies.
  • Excellent communication skills in English.
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

What We Offer
  • Diverse and humanitarian-minded workforce.
  • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide.
  • Training opportunities.
Application Reminders

If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
-
Deadline of Application: 19 March 2025
Target Start Date: Immediately
Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
-
Only shortlisted candidates will be notified.
This vacancy is open for Philippine residents only.

How to Apply

Ready to apply?

You will need to upload your resume and a cover letter as well as copies of your diplomas and certifications, valid license to practice, passport, and driving license.

Learn more about our recruitment process here.

We welcome applications from all qualified candidates.

The ICRC values diversity and is committed to creating an inclusive working environment.

Location: Manila Shared Services Centre (MSC)

Job Family: Administration / Finance / Human Resources

Contract Type: Open-ended contract

#J-18808-Ljbffr
  • HR Administrator

    7 days ago


    Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

    About this opportunity:We offer an outstanding opportunity for an HR Administrator to join our team. As the ideal candidate, you will possess a keen eye for detail to perform HR administrative tasks reliably and efficiently. Your role will be crucial to deliver SuccessFactors and HRMS Services to specific companies globally. Alongside the standard...


  • Manila, National Capital Region, Philippines All Directions Travel and Tour Inc Full time

    Company : All Direction Travel and Tours Inc.Position : Admin/HR (with Personal Motorcycle)Employment Status : Full Time/RegularCompensation : PHP 20,000 – 25,000 per month (depending on experience and qualifications)Office Hours ...


  • Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

    Job Description:We are seeking an HR Administrator to join our team at Q2 HR Solutions Inc.. The successful candidate will have excellent communication skills and a keen eye for detail.Main Responsibilities:Maintain accurate employee and organization information using Personnel Administration and Organization Management in HRMS.Ensure that tasks and...


  • Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

    We offer an outstanding opportunity for an HR Administrator to join Q2 HR Solutions Inc.. As the ideal candidate, you will possess a keen eye for detail to perform HR administrative tasks reliably and efficiently.Your Key Role:You will maintain employee and organization information through Personnel Administration and Organization Management in HRMS.Ensure...

  • HR Officer

    5 days ago


    Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

    Location: TaguigCompany Size: 30-50 employeesWorking Hours: 7:00 AM - 4:00 PM | 8:00 AM - 5:00 PM | 9:00 AM - 6:00 PM (with 1-hour lunch break)Benefits: HMO upon regularizationOverview:We are seeking an experienced and highly motivated HR Officer to join our growing team. This role will support the HR department in managing and implementing essential HR...


  • Manila, National Capital Region, Philippines ProView Global Administration, Inc. Full time

    At ProView Global Administration, Inc., we are seeking a seasoned HR professional to lead our Employee Services team. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record in managing day-to-day operations.The successful candidate will be responsible for supervising the HR Employee services...


  • Manila, National Capital Region, Philippines Kareila Management Corporation (S&R Membership Shopping) Full time

    **Job Description**Kareila Management Corporation (S&R Membership Shopping) is a dynamic organization seeking a talented Personal and Business Administrative Coordinator. In this role, you will work closely with our HR Vice President to provide high-level administrative support and contribute to the success of our team.**Major Responsibilities**Deliver...


  • Manila, National Capital Region, Philippines Bluforce Security Services Inc. Full time

    We are seeking a highly organized Administrative Professional to join our team at Bluforce Security Services Inc.About the Job:Maintaining personnel records, managing HR documents, and updating internal databases are key responsibilities for this position.Key Responsibilities:Ensure accurate and up-to-date personnel recordsManage HR documents, including...

  • HR officer

    24 hours ago


    Manila, National Capital Region, Philippines Villasis Law Center Full time

    An HR Office Staff position involves supporting HR activities through routine clerical tasks, data management, and employee record maintenance, often assisting with recruitment, onboarding, and providing general HR support.How do your skills match this job?Be careful: This job ad has not been subjected to our hirer verification process. Proceed cautiously...


  • Manila, National Capital Region, Philippines Head Hunters Personnel Management Inc. Full time

    We are looking for an Administrative HR Coordinator to assist our HR Department with various tasks. The successful candidate will be responsible for providing administrative support, maintaining accurate records, and preparing reports.Job Description:The HR Assistant will perform various administrative tasks to support the HR Department. These duties may...


  • Manila, National Capital Region, Philippines Divergence HR Consulting Group Inc. Full time

    Job Description:The Divergence HR Consulting Group Inc. is seeking a skilled Office Services Director to oversee the day-to-day administration of our office.Responsibilities:Oversee and coordinate all administrative tasks, including expense tracking, vendor coordination, and office management.Provide exceptional customer service and support to internal and...

  • HR Officer

    4 days ago


    Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

    Overview:We are seeking a highly motivated and experienced Corporate HR Specialist to join our growing team at Q2 HR Solutions Inc. This role will support the HR department in managing essential functions, ensuring compliance with labor laws, and fostering a positive work environment.Key Responsibilities:Payroll Management: Approve payroll and ensure...


  • Manila, National Capital Region, Philippines SPAC Information Technology Inc Full time

    About SPAC Information Technology IncSPAC Information Technology (IT-SPAC) is an integrated IT powerhouse of talents and technology. We provide IT consulting and HR resourcing services, aiming to provide alternative value in the IT and HR services for multinational companies and enterprises within the Philippines.We are looking for a highly skilled...

  • HR Officer

    4 days ago


    Manila, National Capital Region, Philippines OPUS Healthcare Imaging Inc. Full time

    Job Description:We are seeking a highly skilled HR & Admin Officer to join our team at OPUS Healthcare Imaging Inc. This role will be responsible for performing Human Resources and Administrative functions, including Recruitment, Employee Relations, Training, and General Administrative duties.The ideal candidate will have a graduate degree in any 4-5 year...


  • Manila, National Capital Region, Philippines Pioneer Development Inc. Full time

    Respond to internal and external HR related inquiries or requests and provide assistanceRedirect HR related calls or distribute correspondence to the appropriate person of the teamMaintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are...


  • Manila, National Capital Region, Philippines ProView Global Administration, Inc. Full time

    About the JobWe are seeking a skilled HR professional to manage our Employee Services team at ProView Global Administration, Inc. This role requires strong leadership and management skills, with a focus on day-to-day operations, employee relations, and compensation and benefits.Job Summary: Lead the Employee Services team, overseeing daily operations,...


  • Manila, National Capital Region, Philippines BENSON INDUSTRIAL COLD STORAGE INC. Full time

    We are committed to providing a safe and healthy work environment for our employees.We have a comprehensive health insurance program that covers medical, dental, and vision expenses.We also offer opportunities for professional development and career growth through training and development programs.The ideal candidate will be a team player who is passionate...


  • Manila, National Capital Region, Philippines ProView Global Administration, Inc. Full time

    About Us:ProView Global Administration, Inc. is a leading provider of innovative solutions to our clients. We value expertise, collaboration, and customer satisfaction.Job Opportunity:We are seeking a detail-oriented Data Analyst to join our team. As a Data Analyst, you will be responsible for analyzing data to identify trends and resolving carrier error...


  • Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

    Job Summary:We are seeking a highly organized and proactive Administrative Support to Senior Leadership who can handle a wide variety of administrative, strategic, and operational tasks with precision and confidentiality.About the Role:Coordinate and manage the executive's calendar, including scheduling meetings, appointments, and travel arrangements.Ensure...

  • HR Administrator

    2 days ago


    Manila, National Capital Region, Philippines NV GROUP HOLDINGS PTY LIMITED Full time

    NV Group is searching for a dynamic, qualified and passionate HR Administrator who will handle essential Human Resources and Administrative tasks to ensure effective and smooth operations for the HR Team.Company Overview:NV Group (BPO Company) is a Financial & Legal Services Group with offices in Pasig, Manila, Sydney & Melbourne, Australia and Auckland, New...