Digital Channel Activations Lead

3 weeks ago


Taguig, National Capital Region, Philippines Globe Telecom Full time

Join to apply for the Digital Channel Activations Lead role at Globe Telecom.

Overview

Grows postpaid broadband acquisition in digital channels and oversees the activation of new offers and features in digital channels.

Responsibilities
  • Drives postpaid acquisition and achieves targets in digital channels by launching relevant promos/campaigns that are exclusive to the channel
  • Monitors postpaid acquisition performance in digital channels and collaborates with channel partners to generate insights, uncover trends, and identify drivers
  • Influences the messaging and targeting strategy of digital postpaid advertisements using data & insights from the channel
  • Defines the ideal postpaid acquisition experience in online channels and works with enabling teams to ensure the delivery of these ideal experiences
  • Defines postpaid acquisition policies in online channels and works with enabling teams to implement these policies
  • Monitors online channels to ensure that assets, spiels, and offers are always updated and functioning
  • Recommends relevant channel/platform/system enhancements to continuously improve customer experience and allow achievement of digital postpaid KPIs
Qualifications
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Design, Art/Creative, and Information Technology
  • Industries: Telecommunications
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