Training and Sales Operations

2 days ago

Manila, National Capital Region, Philippines AMOREPACIFIC Full time

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job DescriptionDescription

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Training Strategy and Execution
  • Set objectives and develop annual plans of Innisfree training such as training, program development, training strategy of the year, annual training plan, and performance measures of the training.
  • Partner with Innisfree headquarter, and develop and customize training material and programs for Innisfree Philippines.
  • Be the hiring manager of all field employees in Innisfree Philippines to ensure fully staffed and educated prior to store open and to replace open positions at stores.
  • Lead onboarding field employees, train them about brands and products, sales skills, store management.
  • Coordinate with sales, marketing, and HQ to ensure successful new product launch programs.
  • Create, develop, and execute the coaching strategy and training calendar to enable stakeholders to achieve daily/monthly/yearly goals both in classroom and in-store.
  • Responsible for training setup, training materials/collaterals/products' inventory, upkeep, and maintenance.
  • Responsible for the maintenance of staff's grooming, selling skills, customer service, motivation, grievance handling and discipline.
  • Monitor and strengthen productivity, focusing on selling skills and product knowledge.
Sales Operation
  • Takes command responsibility over the conceptualization, development, reinforcement, and evaluation of store operations organizational structures.
  • Ensures sales team has the necessary requirements and resources to perform properly assigned tasks.
  • Evaluates sales performance of Beauty Advisors through following established KPIs and provides feedback, support, coaching and training to optimize performance.
  • Works closely with the marketing team to achieve sales objectives.
  • Formulates sales policies and store procedures for optimum team performance and compliance with company directives.
  • Responsible for ensuring that all problems within Sales-support are solved and documented.
  • Implements strategic sales plan to accommodate corporate goals and accelerate new business.
  • Directs staffing, training, and performance evaluations to develop and control sales program in a defined region.
  • Monitors and evaluates the activities and products of the competition.
  • Conceptualization and implementation of sales promotion strategies.
Others
  • Perform any other duties assigned by Team Leader/Brand General Manager.
Key Experience and SkillsQualification and Experience
  • Bachelor's degree from a college/university, preferably a graduate of a Marketing, Communication or Business Course.
  • 3-5 years' experience in the related field
  • Preferably with training background
  • With passion in make-up and strong interest in Innisfree Products.
  • Understanding of industry, competitor brands and treatments, trends and changing customer behavior.
Skill Sets
  • Excellent technical training delivery, presentation, and group facilitation skills along with solid understanding of learning styles.
  • Good ability to write curriculum, training modules and presentations for delivery by sales team using computers and productivity software.
  • Good project management skills to facilitate coordination with multiple departments.
  • Relationship management skills to influence store managers, sellers as well as internal and external stakeholders.
  • Strong communication and interpersonal skill to persuade and influence others.
  • Strong organization, time management and budget management skills.
  • Strong problem-solving skills to resolve client issues effectively and efficiently.
  • Willingness to learn every key information and characteristics on our existing and new products.
  • Maintain a professional appearance and serve as a prominent face of the brand.
  • Willingness to work a flexible schedule and take significant local travels, and occasional overnight travel to meet trainees.
  • Leadership and mentoring skill.
  • Excellent organizational skills and work ethic.
Personal Attributes
  • Able to work under pressure & tight schedule.
  • Excellent communication & interpersonal skills.
  • Adapt to changes & environment quickly and be a team player.
  • Effective problem solver.
  • Innovative thinking for market trend.
  • Multi-functional and project management skills.
  • Ability to work independently/ be a self-Starter.
  • Energizes and Enables others.
  • Demonstrates Learning Agility.
  • Drives Creativity and Innovation.
  • Strives for excellence in execution.
Requirements

Please refer to job description.

Working Location

#1048, Regus, Net Lima Bldg. 26th St. Taguig, Manila, PH, PH

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