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Operations Coordinator Lead

1 week ago

Manila, National Capital Region, Philippines Scent and Beaute Inc. Full time

Job Description

As a Retail Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our store branches.

Your key responsibilities will include:

  • Inventory Management: Monitor stock levels, manage stock rotations, identify and address stock discrepancies, coordinate deliveries and restocking to prevent overstocking or stockouts.
  • Manpower Hiring, Scheduling, Timekeeping and Training: Hire store personnel, create employee schedules to optimize labor costs, conduct regular staff training on product knowledge, customer service standards, and company policies.
  • Sales Performance Monitoring: Track daily, weekly, and monthly sales figures, analyze sales trends, identify areas for improvement, and implement strategies to boost sales.
  • Visual Merchandising: Ensure products are displayed according to company standards, maintain store aesthetics, and implement promotional displays to enhance customer experience.
  • Customer Service: Address customer concerns, resolve complaints, and ensure a positive shopping experience.
  • Operational Reporting: Prepare and submit regular reports on sales performance, inventory levels, staff productivity, and other key metrics to management.
  • Compliance Management: Ensure adherence to company policies, safety regulations, and operational procedures.