Operational Training Specialist
3 days ago
AIA's commitment to empowering its employees to find their 'better' is at the heart of everything we do. As the Customer Experience Training Lead, you'll be responsible for ensuring that all processing staff are equipped with the skills and knowledge they need to deliver exceptional results.
This role requires collaboration with Business Unit Managers and Leaders in Operations to cascade new products, process changes, and innovations to employees. The objective is to enable all employees in Operations to perform their roles with efficiency, ease, and effectiveness, while also delivering best-in-class service to customers and distribution partners.
The key responsibilities of this role include:
- Developing and implementing comprehensive training programs for new hires and existing staff
- Designing onboarding programs and conducting sessions to familiarize new employees with company policies, procedures, and system access
- Delivering upskilling programs to enhance employee skills and knowledge in life insurance operations and functions
- Organizing regular refresher courses to ensure employees stay updated with the latest industry practices and company processes
- Collaborating with Business Unit Heads to identify training needs and develop tailored solutions
- Monitoring and evaluating the effectiveness of training programs and making necessary adjustments
- Providing support and mentorship to employees to help them succeed in their roles
We're looking for an experienced professional who can make a real impact in this role. If you're passionate about employee development and want to join a dynamic team, we'd love to hear from you.
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Ecommerce Training Specialist
2 days ago
Manila, National Capital Region, Philippines Shopee Full timeSeller Operations RoleAt Shopee, we are seeking a highly skilled Chinese Communications and Training Specialist to join our team. This is an exciting opportunity for someone who is passionate about developing and implementing effective training programs for Chinese sellers.The ideal candidate will have excellent communication skills in both English and...
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Training Development Specialist
1 week ago
Manila, National Capital Region, Philippines Neksjob Full timeWe are seeking a highly skilled Training Development Specialist to lead and oversee the development and implementation of both technical and non-technical training programs for our workforce. This role requires a deep understanding of training strategies, curriculum development, and the ability to evaluate the effectiveness of training initiatives across...
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Training Specialist
5 days ago
Manila, National Capital Region, Philippines SunLoan Lending Investors Corporation Full timeAbout the roleJoin SunLoan Lending Investors Corporation' as a Training Specialist and play a pivotal role in shaping the skills and expertise of our workforce. In this full-time position based in Taguig City Metro Manila, you will design and deliver impactful training programs that drive professional development and enhance the capabilities of our team.What...
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Chinese Communications
6 days ago
Manila, National Capital Region, Philippines Shopee Full timeAbout the RoleWe are seeking a highly skilled Chinese Communications & Training Specialist to join our team at Shopee. The ideal candidate will have excellent knowledge of WeChat and Microsoft Office tools, as well as strong verbal and written communication skills in English and Chinese (Mandarin). They will be responsible for integrating, designing, and...
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Customer Support Specialist
4 days ago
Manila, National Capital Region, Philippines GROWORX TRAINING SERVICES INC. Full timeAbout GROWORX TRAINING SERVICES INC.GROWORX TRAINING SERVICES INC. is a dynamic and forward-thinking leader in International Recruitment, Migration, and Healthcare Outsourcing Solutions, with a mission to bridge workforce gaps globally. We pride ourselves on delivering excellence in international workforce solutions, ensuring high-quality care and...
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Training and Development Specialist
4 days ago
Manila, National Capital Region, Philippines WNS Global Services, Inc. Full timeJob Overview:The Training Specialist role at WNS Global Services, Inc. involves training process trainers for a customer service contact centre, preferably from the banking and financial industry.Responsibilities:Develop and deliver training programs to ensure that process trainers are equipped with the necessary skills and knowledge to train agents...
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Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines Satori Executive Training OPC Full timeWe are seeking a skilled Technical Support Specialist to join our team at Satori Executive Training OPC. As a Technical Support Specialist, you will play a key role in delivering exceptional support services to our customers, ensuring timely resolutions and maintaining clear communication.Key Responsibilities:Provide initial training to new customers on...
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Manila, National Capital Region, Philippines Shopee Full timeShopee Operations - Seller Operations - Chinese Communications & Training SpecialistShopee Manila, National Capital Region, PhilippinesJob DescriptionIntegrate, design, and translate various educational materials needed in cascading to different audiences and stakeholders of Shopee Philippines.Identify Chinese seller needs and build up positive engagement...
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Training Specialist
5 days ago
Manila, National Capital Region, Philippines PartnerHero Full timeRole DetailsJob Title: Training Specialist (Omnichannel)Location: Taguig, Hybrid SetupProgram Type: Pioneer ProgramEmployment Type: SeasonalStart Date: March 20, 2025About UsWe connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and...
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Training Development Specialist
7 days ago
Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full timeJob Overview:At Tenet Global Business Center, Inc., we are seeking a skilled Training Development Specialist to join our team. As a key member of our organizational development team, you will be responsible for facilitating comprehensive new hire training programs for local and global learners.Responsibilities:Develop and implement training curricula and...
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Training Operations Coordinator
7 days ago
Manila, National Capital Region, Philippines FDC Utilities, Inc. Full timeAbout Our TeamWe are a dynamic team at FDC Utilities, Inc. who are passionate about learning and development.We are looking for a talented Learning Admin Specialist to join our team and help us deliver high-quality training programs.You will facilitate engaging and effective learning sessions for employees at various levels of the organization.Lead...
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Training Operations Specialist
7 days ago
Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full timeJob DescriptionWe are seeking a skilled Training Supervisor to join our team at Optum, a UnitedHealth Group Company. In this role, you will be responsible for establishing training strategies and approaches that drive business results.About the RoleDevelop and implement training programs that meet business needs and goalsMaintain knowledge of current and...
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AI Training Specialist
6 days ago
Manila, National Capital Region, Philippines Intouchcx Full timeIntouchCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the AI Training Specialist role at IntouchCX1 week ago Be among the first 25 applicantsAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your...
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Corporate Training Specialist
5 days ago
Manila, National Capital Region, Philippines PartnerHero Full timeJob OverviewWe are seeking an experienced Corporate Training Specialist to join our team. As a key member of our organization, you will be responsible for supporting partner training goals by designing and delivering engaging programs that boost workplace performance. You will perform training needs assessments, create interactive courses, and manage...
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Training & Development Specialist
6 days ago
Manila, National Capital Region, Philippines Nimbyx Full timeNimbyx Manila, National Capital Region, PhilippinesTraining & Development SpecialistNimbyx Manila, National Capital Region, Philippines1 week ago Be among the first 25 applicantsCompany DescriptionNimbyx isn't just another venture capital firm—we're a launchpad for game-changers. Based in BGC, Philippines, with offices in Vancouver and Seoul, we invest in...
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Customer Training Specialist
5 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeMake your next big career move by applying as KMC Solutions' next CUSTOMER EDUCATION TRAINING SPECIALISTAs Customer Education Training Specialist within the Customer Education Services team, you'll conduct engaging and interactive training sessions and programs for SOCi customers. We are looking for someone with experience delivering SaaS based platform...
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Recruitment and Training Specialist
3 days ago
Manila, National Capital Region, Philippines PAREF-SOUTHRIDGE SCHOOL INC. Full timeJob Overview\We are looking for a Recruitment and Training Specialist to join our HR team. The successful candidate will be responsible for designing and delivering training programs, conducting recruitment activities, and developing job descriptions and interview questions.\The ideal candidate will have a degree related to Human Resource and 5-10 years of...
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Safety Health and Environment Specialist
2 days ago
Manila, National Capital Region, Philippines COMPASS Training Center, Inc. Full timeJob OverviewThis is a challenging opportunity for a motivated HSSE Specialist to join COMPASS Training Center as a HSSE Manager. Key responsibilities include:Developing and implementing site-wide safety policies and procedures.Ensuring compliance with OSH standards and local regulations.The ideal candidate should have a degree in a relevant field and at...
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PHRN - Training Specialist
5 days ago
Manila, National Capital Region, Philippines Shearwater Health Full timeLet your Passion Lead You at the Home of Clinicians with over 4000+ employees who have trusted us with their careersPhysical Sites: Taguig, Cebu, and PampangaRemote Work Locations: Baguio & DavaoOur Clinicians & Associates advocates for better patient care while enjoying these benefits:HMO on Day 1 with 2 Dependents upon regularizationGroup Life...
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Training Experience Specialist
3 days ago
Manila, National Capital Region, Philippines Zuspresso Philippines Inc. Full timeJob OverviewZuspresso Philippines Inc. is seeking an experienced Training Experience Specialist to join our team and contribute to the development of engaging and effective training programs.Key ResponsibilitiesDevelop and deliver comprehensive training programs that align with business objectives.Assess training needs and create customized solutions to...