BPO RFP Writer

1 week ago

Angeles City, Central Luzon, Philippines MCI Full time
Overview

Location: Angeles City, PH

Job Type: Full-Time

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we are a trusted partner in the industry.

We are looking for a BPO RFP Writer to join our team and lead the development of compelling proposals that secure high-value clients across industries. This role is ideal for a goal-oriented, strategic thinker with deep experience in business development, sales strategy, and client relationship management, especially within the outsourced contact center and BPO space.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Key Responsibilities
  • Business Development Identify and cultivate new opportunities through phone outreach, marketing campaigns, and industry networking.
  • Strategic Research Conduct market and client research to uncover new sales channels and partnership opportunities.
  • Proposal Writing Lead the RFP process drafting, customizing, and refining proposals using both new content and recycled responses.
  • Content Management Maintain and update proposal templates, presentation decks, and client communication materials.
  • Executive Engagement Present proposals and strategies to senior leadership and C-level executives with confidence and clarity.
  • CRM Oversight Manage CRM systems and sales tracking tools to ensure accurate pipeline and performance reporting.
  • Brand Visibility Oversee directory listings, sponsorships, and other visibility initiatives to support lead generation.
Candidate Fit and Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, driven applicants are encouraged to apply. The ideal candidates are highly motivated and dedicated and should possess the below qualities.

  • Bachelor's degree or equivalent experience in business, communications, or related field.
  • 5+ years of leadership experience in sales, proposal writing, or business development.
  • Proven ability to translate strategic vision into actionable plans with measurable outcomes.
  • Strong background in complex deal structuring, financial modeling, and contract negotiation.
  • Experience in BPO and contact center operations (inbound, outbound, chat, email).
  • Exceptional writing, editing, and presentation skills.
  • Proficiency in Microsoft Office Suite and CRM platforms.
  • Ability to work independently, manage multiple priorities, and travel as needed.
  • Demonstrated thought leadership and ability to inspire cross-functional teams.
Compliance and Locations
  • All MCI locations: Must be authorized to work in the country where the job is based.
  • Subject to the program and location of the position.
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation and Benefits

What you can expect from MCI: competitive compensation and benefits designed to grow with you. Starting compensation is based on experience, with a variety of benefits and incentives to support and reward team members.

  • HMO Coverage plus a dependent
  • Rank & File ₱100,000 coverage; Supervisors/Managers ₱120,000 coverage
  • Dental Coverage
  • In-house dental assistance worth ₱5,000
  • Free meals during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses
  • Frequent disinfection and workplace safety measures
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events
  • Recognition, rewards, and social activities
Other Information

The employer reserves the right to revise this job description at any time. This description is not a contract of employment and either party may terminate employment at any time, for any reason. This job operates in a professional office environment and may require sitting/standing for long periods while using a computer and headset. Reasonable accommodations for qualified applicants with disabilities will be provided as required by law.

MCI embraces diversity and equal opportunity in all aspects of employment. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

In 2019, Marlowe Companies Inc. (MCI) was recognized for fast growth by Inc. Magazine, and MCI now employs 10,000+ across multiple locations and brands. Driving modernization through digitalization, MCI provides a range of tech-enabled services including BPO, IT Services, and related staffing solutions.


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