Business Data Analyst

Purpose of the Role

To develop business solutions and commercial modeling to support growth and profits with existing and new clients and to provide data analytics for customer KPIs and Business reviews.

Reporting Relationships

The position reports directly to the Sales Director and is an integral member of the Business Development Team

Authority

This position is authorized to operate by policy and procedure and contribute to process improvements.

Key Accountabilities

1. Report Writer

2. Mine data and create standard reports to help analyze business-critical activities using their advanced Power BI skills

3. Creation of Operational Dashboards to showcase Operational KPIs

4. Assist in the pursuit of new business opportunities or continual of current contracts:

5. Cost modelling

6. Commercial arrangements
7. Pricing options
8. Business Case Studies

9. Tender response preparation

10. Actively work to ensure all pricing and cost aspects of any new and existing contracts are administered in a timely and accurate manner including but not limited to:

11. Determining Equipment and labor resourcing levels

12. KPI reporting
13. Existing Customer Business Review reporting requirements – data gathering and presentation
14. Co-ordinate Rise & fall mechanisms
15. Volume Adjustments
16. Diesel fuel surcharge reviews
17. Cost – Price Model Updates
18. Customer Rebates

19. Continuous Improvements

20. Review of financial and commercial analysis, outcomes, and decisions for existing contracts and new business opportunities to ensure strict compliance with the contract obligations and Alvaro policies and procedures with no degradation of the contracted position;

21. Analysis and report support to operations and;
22. Adhering to the requirements of the quality system including supporting preventative actions to eliminate any recurrence of incidence, non-conformances, or customer complaints
23. Strictly complying with all WH&S and induction requirements to ensure a safe working environment for all staff and visitors
24. Making certain that all legal and compliance obligations are met at all times and that company policies and procedures are adhered to
25. Being accountable in your area of responsibility by effective planning and participation in the Alvaro Performance Development System

Key Outcomes

• Review and absorb RFP Documentation and prepare Executive Overview summaries for Senior Management to consider opportunities
• Conduct detailed analysis of customer data to create comprehensive, sustainable, and sound logistical solutions.
• Assist in the creation of major tender responses providing both qualitative and quantitative content
• Construct detailed costing models of resource requirements ensuring profitability
• Prepare detailed analysis of outcomes produced from modeling for Senior Management review and sign off
• Engagement with various business departments (Finance, HR, Asset Management, IT, Operations) to gather associated costings and information to be used in the production of major tenders
• Create strategic cost-saving solutions to provide the business with an edge over the opposition
• Basic Service Level Agreement review as required
• KPI Template Production for New Contracts
• Research tasks to fully understand the costs and challenges associated
• Provide various business units with analytical support as and when required. Review of existing contract commercials to determine profitability and identify unforeseen cost increases
• Ensure contract governance and controls are always maintained to the highest standards across all support functions
• Take part in major project work (both internally and externally) as directed.
• Produce correct and timely reports to management as required.
• Maintain data files as necessary for the efficient reporting of the business.
• Any other duties that may be reasonably requested from time to time.

Qualifications and Experience

• Ability to build and develop positive internal and external relationships
• Passion to deliver results on time and within budget constraints
• Excellent commercial, interpersonal, and communication skills
• Proven problem-solving and analytical skills
• Strong organizational skills and outcome-focused
• Intermediate to advanced capability using Microsoft Office Suite
• Advanced Power BI skills
• Relevant tertiary qualification

Key Personal Attributes

• Communication - Open and honest with peers, subordinates, internal and external customers and conveys complex information to people at different levels
• Issue resolution – Seeks to resolve complex issues constructively and cooperatively that is outcome-focused and identifies and facilitates resolution of issues concerning staff or processes
• Teamwork - Contributes as part of a team, facilitates the participation of others, and identifies and resolves barriers to effective teamwork
• Anti-discrimination - Ensure behaviors, actions and decision-making processes of all Operational Managers show respect and dignity and are non-discriminatory

ShoreXtra Perks

• Free barista-style coffee
• Free parking and jeepney services
• Highly engaged team
• Unlimited potential for growth
• Challenging role
• Fun and family-oriented working environment

Work Set Up:

• On-Site
• Monday to Friday, 6:00 am - 3:00 pm