Learning Officer

4 weeks ago

Makati City, National Capital Region, Philippines AXA Full time

The job description provides a comprehensive overview of the responsibilities and requirements for a training and development role. However, it can be improved for clarity and readability by restructuring some sections and correcting minor formatting issues. The use of HTML tags is appropriate, but consistency can be enhanced. Here's a refined version:

Role Overview: Responsible for designing and conducting needs analysis for process and product mastery, creating learning programs, and evaluating training effectiveness. Acts as the main point of contact for training deliverables within assigned departments.

Key Responsibilities:
  1. Needs Analysis: Design methodology and conduct needs analysis; present insights and recommendations.
  2. Stakeholder Communication: Maintain effective communication and establish training needs with operations stakeholders.
  3. Training Delivery: Facilitate functional learning programs to address competency gaps.
  4. Learning Content Development: Create and improve e-learning modules and materials based on feedback.
  5. Evaluation: Develop and administer learning evaluations; analyze effectiveness and recommend improvements.
  6. Reporting: Prepare program summaries and post-training support initiatives.
  7. Stakeholder Management: Collaborate with internal stakeholders on procedures, training plans, and coaching requests.
  8. Training Administration: Maintain employee training records and manage training facilities and equipment.
Minimum Requirements:
  • Bachelor's/College Degree.
  • At least 3 years of experience in training and development, preferably with supervisory or subject matter expertise.
  • Knowledge of the insurance industry or financial operations.
  • Ability to quickly learn technical language and industry culture.
  • Proficiency in training needs analysis and instructional design.
  • Experience with adult learning principles (>3 years).
  • Excellent written and verbal communication skills.
About the Company:

AXA SA is a French multinational insurance firm.

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