Operation Supervisor(Onboarding Admin-BPO required)

2 weeks ago


Manila, National Capital Region, Philippines Linda Hausermann & Associates Full time

Job title: Operation Supervisor (Onboarding Admin-BPO required)
Work schedule: Night Shift
Work set up: WFH in Edsa
Salary: 30k-35k
HC: 1

Job Description:

  1. US and Canada Retail Account
  2. Responsible for on-boarding process (from offer letter to employee set up) and other new hire administrative tasks
  3. Communicate with new hires at least once a day to ensure all documentation and tasks are completed, answer any questions, and ensure the highest level of candidate experience throughout the process
  4. Prepares, delivers and follows up on approved offer letters and onboarding documents
  5. Reviews systems to ensure all new employees' information is accurate
  6. Supports Talent Acquisition team through active participation in ad hoc meetings, training, and other project assignments
  7. Supports urgent evening and weekend onboarding support needs in an accurate and timely manner as required
  8. Acts as back up on critical processes
  9. Liaises cross-functional teams including Training and Payroll teams to support business needs
  10. Handles confidential information with professionalism and discretion
  11. Performs any other duties as required

Required Skills:

  1. A college or university degree, preferably in business specializing in Talent Acquisition or Human Resources, or equivalent
  2. 1-2 years of experience in a Talent Acquisition or Human Resources role in retail, sales, and/or multi-unit operations an asset
  3. Knowledge of full cycle recruitment and best practices
  4. Excellent communication skills, verbal and written
  5. Highly organized and effective time management skills
  6. Able to build strong relationships
  7. Ability to thrive in a fast-paced environment
  8. Positive and supportive tone, attitude, and work ethic; self-starter
  9. Experience in using an ATS, HRIS, or ERP system (i.e. ADP and iCIMS) for maintaining records
  10. Required: BPO experience as a TA or recruiter, operations

Qualified Candidates should send CV to deborah@gratitudeindia.com

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