Customer Onboarding Supervisor
4 days ago
We're seeking a skilled Onboarding Team Lead to join our team. As a key member of our organization, you'll be responsible for monitoring ticket queues, ensuring timely assignment and completion of tasks. You'll work closely with colleagues and the Regional Customer Care Manager to maintain consistent, high-quality service delivery.
Key ResponsibilitiesThe Onboarding Team Lead will be responsible for:
- Leading and managing the onboarding team to achieve high-performance goals.
- Ensuring seamless execution of onboarding processes.
- Engaging with merchants to strengthen relationships and address inquiries.
- Reassigning tasks and adjusting deliverables as necessary to ensure timely completion of onboarding activities.
We're seeking an individual with:
- Strong leadership and team-building abilities.
- Excellent communication skills.
- A deep passion for delivering outstanding customer experiences.
- Strong data analysis skills to track and interpret key performance metrics.
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Customer Onboarding Expert
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Customer Onboarding Expert
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Digital Onboarding Specialist
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Retail Onboarding Lead
4 days ago
Manila, National Capital Region, Philippines StoreHub Full timeJob DescriptionThis role involves leading the onboarding team to ensure seamless execution of onboarding processes, meeting SLA targets and maintaining high-quality service delivery. The ideal candidate will have strong leadership and team-building abilities, excellent communication skills, and a passion for delivering outstanding customer experiences.Key...
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Onboarding Process Manager
4 days ago
Manila, National Capital Region, Philippines Smartly Full timeJob OverviewWe're seeking an exceptional Onboarding Process Manager to join our dynamic team at Smartly. This role involves orchestrating the onboarding journey for our customers, guaranteeing a smooth transition to our platform.Key Responsibilities:Develop and execute customized onboarding strategies to drive product adoption.Foster strong relationships...
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Technical Onboarding Specialist
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Manila, National Capital Region, Philippines StoreHub Full timeAbout StoreHubAt StoreHub, we're building a team of extraordinary individuals who are passionate about delivering outstanding customer experiences. With 17,000+ retailers and restaurants in over 15 countries, our mission is to enable everyone to build successful businesses.We're looking for a skilled Onboarding Team Lead to join our team. As a key member of...
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