Senior Key Account Manager

7 days ago


Manila, National Capital Region, Philippines Gandang Kalikasan, Inc. Full time

Got the smarts and heart for making a Filipino eco-ethical brand a success in modern trade? Are you keen in building presence for your products on the shelves? Do you get excited with the thought of championing a Pro Philippines, Pro Poor and Pro Environment vision with your trade partners? If you strongly share our vision and have the determination to achieve your goals along with great people skills then this is an excellent opportunity for your career to grow alongside the rapid expansion of our company and brand.

The qualified candidate will be ultimately responsible for growing the Human Nature business within their assigned key account/s in a manner that is aligned with Human Nature's values and ways of working (some of which do not subscribe to the industry norm).

As a Senior Key Account Manager (Team Lead), the role requires that, among other things, the retail fundamentals are adhered to consistently and regularly. The qualified candidate must successfully and effectively advocate for Human Nature's vision, mission, and values i.e. why we do what we do, why we do it in the manner we do so, and how we operate as a business that helps uplift the poor, protect the environment, and build the Philippine economy.

Main Responsibilities:
  • Manages a team that consists of 2 Key Account Managers and 1 Retail Admin.
  • Ensuring that the retail fundamentals are adhered to consistently and regularly: Weekly OOS call-out to account; Weekly trade visits; Monthly review of all display photos of all categories in all stores of all accounts; Weekly/bi-weekly Tri-Partite Meetings.
  • Timely enlistment and on-shelf availability of new products, promos, and other in-store initiatives.
  • Ensuring primary and secondary displays are secured at all times.
  • Adherence to the Must-Carry-List assortment per store cluster within the account.
  • Coordinating with internal partners (Order Fulfillment Group, Logistics, Warehouse) to ensure on-time delivery.
  • Planning strategic activities and initiatives that will grow Human Nature in the account.
  • Grow and expand Human Nature's presence and business in the account via expansion into new doors or other relevant channels within the channel (i.e. e-commerce platform of the account).
  • Ensuring regular engagement with the account to further build business and relationship.
Qualifications:
  • Bachelor's Degree holder.
  • Must have 5 years of experience with account management/sales, preferably in the FMCG sector.
  • Must be a people manager for at least 2 years.
  • Must be action and detail-oriented, with an eye and passion for excellence.
  • Must be flexible, possessing good interpersonal skills.
  • Must possess the leadership skills to lead the tri-partite team in ensuring perfect and consistent execution across doors.
  • With proven ability to effectively sell products and ideas, with experience in presenting new products and closing deals.
  • Has strong negotiation skills to secure favorable terms, including profit margins and shelf space, while advocating for company initiatives.
  • With the ability to build and maintain strong, long-term relationships with clients and accounts, fostering trust and loyalty.
  • Experience in handling Robinson's account an advantage.
Skills Required:
  • Knows how to drive.
  • Comfortable and proficient in MS Office, especially MS Excel.
  • Organization & time-management skills.
  • Good to excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Lastly but not any less important – persuasive and negotiation skills.
What Human Nature Can Offer You:
  • Flexible Working Arrangements.
  • Shortened work hours by 7 hours during lean months.
  • Community Outreach Programs.
  • Competitive Compensation and Benefits (Sales Incentive, 13th Month Pay, HMO & Life Insurance Coverage).
  • Product Discounts.
  • Wedding Gift at 20,000.
  • New Born Baby Gift at 10,000.
  • Healthy and Encouraging Work Environment.
  • Pastoral Care.
  • No firing policy*.

*Terms & Conditions apply.

More About Us:

Human Nature began as an act of faith in God and love for the Filipino. It is because of these two things that we keep giving the best of our talents and resources to transform the lives of Filipinos.

Each personal care, home care, and beauty product Human Nature creates is a pledge to our mission to help uplift the working poor so they can be part of the new middle class.

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