
Customer Service Administrator
1 week ago
Job postings for Customer Service roles in Taguig, Muntinlupa, Santa Rosa, and related NCR areas. Descriptions cover customer service, technical support, and account responsibilities in call-center environments. This refinement consolidates common responsibilities, qualifications, and benefits while preserving original details.
Job Title: Customer Service / Customer Service RepresentativeLocations vary: Taguig (BGC), Muntinlupa, Santa Rosa, and other NCR sites. Posted today. Type and salary vary by position.
Responsibilities- Handle customer inquiries, provide information, and resolve issues to drive customer satisfaction.
- Log and track customer interactions; escalate when needed to ensure timely resolution.
- Identify root causes of issues by working with end users; document outcomes and follow up.
- Maintain client databases and prepare routine reports (daily, weekly, monthly).
- Coordinate with teams to ensure service and repair of systems where applicable.
- Provide excellent service and maintain professional relationships with supervisors and co-workers.
- College graduate or college-level/associate degree; 0–2+ years of BPO or customer service experience typically required (vary by role).
- Excellent verbal and written English communication skills.
- Willingness to work onsite or in a hybrid/on-site environment as specified.
- Ability to work flexible hours and shifts as needed (including night/evening shifts in some postings).
- Proficiency in handling inbound/outbound calls, chats, or email as part of customer service duties.
- Salary in ranges such as Php 15,000 – Php 35,000+ per month depending on role and experience.
- Health and life insurance benefits; HMO coverage from Day 1 in many postings.
- 13th month pay, performance bonuses, and other incentives where offered.
- Paid training and opportunities for career advancement.
- Other perks such as transportation support, gym membership, and on-site parking where applicable.
- Shift-based schedules; some roles offer flexible or rotational shifts.
- Locations include Taguig (BGC), Taguig City; Muntinlupa; Santa Rosa; and other NCR sites.
All postings indicate on-site requirements for some roles; others may offer WFH options or hybrid arrangements depending on the employer. Applicants should be prepared to start ASAP where indicated and may need to complete initial/final interviews as specified by the posting.
This refinement preserves the core information from the original job descriptions while converting to clean, accessible markup with
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