Customer Service Administrator

1 week ago


Ilocos Sur Philippines Buscojobs Full time

Job postings for Customer Service roles in Taguig, Muntinlupa, Santa Rosa, and related NCR areas. Descriptions cover customer service, technical support, and account responsibilities in call-center environments. This refinement consolidates common responsibilities, qualifications, and benefits while preserving original details.

Job Title: Customer Service / Customer Service Representative

Locations vary: Taguig (BGC), Muntinlupa, Santa Rosa, and other NCR sites. Posted today. Type and salary vary by position.

Responsibilities
  • Handle customer inquiries, provide information, and resolve issues to drive customer satisfaction.
  • Log and track customer interactions; escalate when needed to ensure timely resolution.
  • Identify root causes of issues by working with end users; document outcomes and follow up.
  • Maintain client databases and prepare routine reports (daily, weekly, monthly).
  • Coordinate with teams to ensure service and repair of systems where applicable.
  • Provide excellent service and maintain professional relationships with supervisors and co-workers.
Qualifications
  • College graduate or college-level/associate degree; 0–2+ years of BPO or customer service experience typically required (vary by role).
  • Excellent verbal and written English communication skills.
  • Willingness to work onsite or in a hybrid/on-site environment as specified.
  • Ability to work flexible hours and shifts as needed (including night/evening shifts in some postings).
  • Proficiency in handling inbound/outbound calls, chats, or email as part of customer service duties.
Benefits & Compensation
  • Salary in ranges such as Php 15,000 – Php 35,000+ per month depending on role and experience.
  • Health and life insurance benefits; HMO coverage from Day 1 in many postings.
  • 13th month pay, performance bonuses, and other incentives where offered.
  • Paid training and opportunities for career advancement.
  • Other perks such as transportation support, gym membership, and on-site parking where applicable.
Schedule & Location Details
  • Shift-based schedules; some roles offer flexible or rotational shifts.
  • Locations include Taguig (BGC), Taguig City; Muntinlupa; Santa Rosa; and other NCR sites.
Application Notes

All postings indicate on-site requirements for some roles; others may offer WFH options or hybrid arrangements depending on the employer. Applicants should be prepared to start ASAP where indicated and may need to complete initial/final interviews as specified by the posting.

This refinement preserves the core information from the original job descriptions while converting to clean, accessible markup with

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  • tags only. It keeps the focus on responsibilities and qualifications and includes the standard EEO-type and benefits language found in the original postings.
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