
Customer Service Team Lead
1 week ago
Call Center Agent – Santa Rosa
Customer Service Team Lead jobs in Santa Rosa
Job DescriptionCustomer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Expectations :
- Explicit expectations. Explicit expectations are specific targets that customers are looking for when they seek out your product or service.
- Implicit expectations.
- Interpersonal expectations.
- Digital expectations.
- Dynamic performance expectations.
Perks :
- Medical HMO Insurance up to 400K effective on day 1 (up to 3 dependents)
- P10,000 Worth of Medicine
- Reimbursement on top of the HMO
- Incentives
Qualifications :
- College Graduate with 7 months BPO Experience
- College Undergraduate with at least 1 year BPO Experience
- Excellent Communication Skills
- Amenable to work onsite
Salary : Php22,000.00 - Php35,000.00 per month
Benefits :
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule :
- 8 hour shift
- Flexible shift
- Holidays
- Overtime
- Weekends
Supplemental Pay :
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Location/Relocation :
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
Education :
- Bachelor's (preferred)
Experience :
- Customer Service Representative: 1 year (preferred)
Language :
- English (preferred)
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