Business Support and Services Manager

7 days ago

Makati, Philippines Metropolitan Bank and Trust Company Full time

Be part of a leading financial institution.

Business Support and Services Manager

Responsibilities

The jobholder is primarily responsible for supporting strategic plans based on growing revenue, market share and productivity. The jobholder is focused on portfolio growth in a competitive environment whilst not compromising the retention of the existing customer base or service level agreements. The jobholder is likewise required to maintain relationships with a number of departments within Metrobank and third party service providers. This involves being conversant with all merchant procedures, products and systems.

Span of Control

Direct Reports: Business Support MIS Officer; Terminal Vendor Manager; Business Support Assistants
Indirect Reports: Third Party – Hardware and Terminal Providers

Requirements

  1. Bachelor's degree from a college/university
  2. At least 3 years of merchant acquiring related experience preferably from the Banking industry to have broad understanding of the business
  3. Ability to work autonomously with integrity
  4. Demonstrates initiative with an ability to influence and negotiate win/win outcomes
  5. Background in business analysis with some project management experience
  6. Willingness to explore opportunities within the business and ability to articulate these opportunities to upper management
  7. Working knowledge of MS Office applications (MS Excel, Word, and PowerPoint)
  8. Detail oriented with superior follow through capabilities
  9. At least 3 years of supervisory experience
  10. Demonstrates leadership skills by being able to lead and motivate a small group to fulfill objectives. A supervisory or coaching role in a previous or adhoc position is a MUST.

Apply Now

Submit your resume here
Metrobank – Consumer Business Sector
6778 Ayala Avenue, Makati City

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