
IT Operations Analyst
1 week ago
We are seeking a Service Delivery Analyst who will play a crucial role in ensuring the reliability of our IT services through effective monitoring and continuous improvement. The successful candidate will collaborate with leaders in infrastructure engineering, product development, operations, and application support to configure and enhance service monitoring systems. This is an office-based shift role as part of a 24/7/365 operation, and shift patterns may change based on management and business needs. Position Responsibilities: Service Delivery Management: Oversee and ensure service delivery meets quality standards and client expectations. Implement service management frameworks and tools to enhance service efficiency. Develop action plans and strategies based on data analysis to improve service delivery. Monitoring Solutions: Instrument monitoring solutions on various infrastructure platforms. Script custom monitoring solutions and AI instrumentation. Utilize tools like New Relic, Azure Monitor, Grafana, and more to build performance and reliability metrics. Technical Documentation: Develop and maintain comprehensive documentation for service delivery processes and procedures. Ensure documentation is clear, accurate, and accessible to relevant stakeholders. Process Improvements: Identify opportunities for service delivery process enhancements and implement best practices to increase efficiency. Collaborate with cross-functional teams to drive continuous improvement initiatives. Data Analysis and Troubleshooting: Conduct quality checks on service delivery data to identify trends and patterns. Leverage data insights to inform process improvements and strategic decisions. Capable of troubleshooting, identifying issues, and providing solutions. Stakeholder Communication: Serve as a liaison between stakeholders to communicate service status, risks, and opportunities. Work closely with developers, system architects, and IT staff to translate business requirements into service delivery specifications. Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Experience with monitoring tools like New Relic, Azure Monitor, Grafana, and others. Strong understanding of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, and distributed networks. Proven experience in service delivery management, data analysis, and system engineering. Excellent communication and organizational skills. Preferred Qualifications: Advanced knowledge of Docker, Cloud Foundry, Azure Kubernetes, and other components supporting automated, resilient platforms. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #J-18808-Ljbffr
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Business Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Actionlabs IT Services Full time ₱960,000 - ₱1,200,000 per yearOverview:We are seeking an experienced Business Analyst with a strong background in the insurance domain to join our team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and bridging the gap between business needs and technical solutions. This role requires solid experience in insurance...
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Data Analyst
2 weeks ago
Makati City, National Capital Region, Philippines White & Case Global Operations Center Manila Full time ₱104,000 - ₱130,878 per yearAn exciting opportunity Data Analyst - Finance Compliance at White & Case Global Operations Center Manila. Are you someone who notices details that others might overlook? Do you take pride in ensuring data accuracy? If so, we want you to help us maintain impeccable financial records The Data Analyst role isIn this role, you will be our go-to expert...
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Operations Analyst
3 days ago
Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱40,000 - ₱80,000 per yearEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
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Derivatives Operation Analyst
1 week ago
Quezon City, Philippines Manulife Insurance Malaysia Full time***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Derivatives...
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Operations Risk Analyst
4 days ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per yearWe are looking for anOperations Risk Analystto join our new business at MBPS. In this role, you are expected to assist with initiatives or work that drive the controls improvement program across Asia, and collaborate with markets to identify gaps, understand existing processes, risks and controls.Position Responsibilities:Planning, organizing and...
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Sales Operations Analyst
2 weeks ago
Quezon City, Philippines Fortem Cement Corporation Full timeOverview We are seeking a Sales Information Analyst to transform data into insights that drive strategic decision-making and sales performance . This role is responsible for consolidating, analyzing, and interpreting sales data to support business growth and operational excellence. You will work closely with sales, marketing, and operations to deliver...
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HR Operations Analyst
4 weeks ago
Quezon City, Philippines Manulife Insurance Malaysia Full time***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***HR...
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Derivatives Operation Analyst
1 week ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per yearWe are seeking a meticulous and detail-oriented Derivatives Operation Analyst to join our team. The successful candidate will be responsible for ensuring the daily static data maintenance, pricing and workflow monitoring of the derivatives platform. This role is critical in maintaining operational efficiency and compliance with regulatory standards.By...
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Sales Operations Analyst I
2 weeks ago
Quezon City, Philippines RELX Full timeOverview RELX Quezon City, National Capital Region, Philippines Join to apply for the Sales Operations Analyst I role at RELX Quezon City, National Capital Region, Philippines Responsibilities Data, Territory & Account Assignment Management Assist in the design and implementation of territory realignment initiatives that maximize market opportunities and...
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Operations Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Better Image Solutions Full time ₱1,200,000 - ₱2,400,000 per yearOperations AnalystWe're looking for a highly organized and proactive Operations Analyst to join our growing Operations team. This role is primarily focused on ensuring smooth execution of day-to-day operational workflows — from onboarding and audits to account monitoring and process improvement.While the core of the position is General Operations, you...