Vendor Manager/Head

1 day ago


Pasig, Philippines Seven Seven Global Services, Inc. Full time

Vendor Manager/Head

Responsibilities
  • Manage the full vendor lifecycle: sourcing, onboarding, contracting, performance tracking, renewals, and offboarding.

  • Establish and maintain governance frameworks, policies, and controls.

  • Lead oversight of vendor-contracted personnel and ensure operational success across all departments.

  • Oversee cross-functional vendor relationships, including IT, Facilities, HR, Marketing, and consulting services.

  • Negotiate contracts and renewals, including pricing, SLAs, KPIs, and risk terms, in collaboration with Legal and Finance.

  • Work closely with internal teams to ensure vendor solutions meet business, compliance, and budgetary needs.

  • Monitor vendor performance through regular reviews, audits, and risk assessments.

  • Drive initiatives to streamline, consolidate, or rationalize vendor portfolios.

  • Act as an escalation point for vendor-related issues.

  • Partner with Security, Legal, Procurement, and Compliance to enforce regulatory and data privacy standards.

  • Maintain vendor management tools, reports, and dashboards to support decision-making.

Qualifications
  • 5+ years of experience in vendor management, procurement, or sourcing; 3+ years in a leadership role.

  • Proven success managing diverse vendor categories (e.g., IT, SaaS, BPO, HR, Facilities).

  • Strong knowledge of contract and risk management frameworks.

  • Familiar with vendor governance tools (e.g., Ariba, Coupa, ServiceNow).

  • Excellent stakeholder management and cross-functional collaboration skills.

  • Skilled in negotiation, conflict resolution, and strategic decision-making.

  • Strong organizational and project management capabilities.

  • Ability to turn high-level goals into actionable plans.

  • Bachelor’s degree required; MBA or certifications (CIPS, SIG) preferred.

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