Specialist HR Services

7 days ago

Philippines BHP Group Full time

This position is responsible for providing resolution to internal clients, troubleshooting, and continuous improvement to support asset (site) and functional leaders within the region in Human Resources processes and transactions. About the Role The key responsibilities of this role include: Serve as the point of contact for Senior Leaders and People Leaders who need support initiating HR transactions. Responsible for triggering HR transactions in the system. Interact directly with clients or through HR Business Partners (HRBPs) to clarify issues, gather additional information, and provide updates on ongoing inquiries and transactions. Proactively initiate HR transactions in support of leaders. Build and maintain strong, lasting relationships with stakeholders. Develop a trusted advisory relationship with key internal and external stakeholders. Provide support to various HR roles in handling escalated inquiries or issues related to complex HR transactions (from Senior Leaders) that could not be resolved through the standard HR inquiry management process. Coordinate and monitor the resolution of complex HR issues and transactions. Support client engagements by identifying issues that need clarification and preparing updates on the status of ongoing inquiries and transactions. Connect with global HR Operations teams for coordination, troubleshooting, and continuous service improvement. Be responsible for performance control of the team and the HR Operations teams involved. About You To successfully fulfill the role, you will need: Experience with HR systems (Employee Central Success Factors - SAP). Willingness to work in a global environment. Proficiency in Microsoft Word, Excel, and PowerPoint. English and Spanish language skills are desirable. Understanding of HR tools, processes, and systems. Supporting a Diverse Workforce BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. We offer benefits to enable your work to fit with your life, including flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please email us at #J-18808-Ljbffr

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