
Customer Care Officer
15 hours ago
Join StraitsX as a Customer Care Officer to manage customer inquiries and support digital asset payments in Southeast Asia.
Your RoleHere’s what you will be doing:
- Serve as the point of contact for all customer inquiries, prioritizing Chinese-speaking clients/customers
- Meet service levels and KPIs defined by the company
- Resolve all in-scope inquiries and escalate appropriately when required
- Follow up on inquiries not immediately resolved
- Complete ticket logs and reports
- Recommend process improvements
- Collaborate frequently with Product, Engineering, Compliance/Legal, and Marketing departments
- Perform other duties as assigned
The company is looking for:
- Intermediate language skills in Filipino and English (read, write, interpret)
- Excellent verbal communication in Filipino and English
- Flexibility with shift working hours, including possible overtime
- Experience in customer service or call center roles, handling chat and emails preferred
- Fresh graduates are welcome to apply
- Financial or tech background is a plus
Interested candidates can apply by submitting their application as indicated in the job posting.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
Report this job
#J-18808-Ljbffr-
Customer Care Officer
1 week ago
, Metro Manila, Philippines Buscojobs Full timeOverview Explore customer care officer positions in Makati, Philippines. These roles involve managing customer relationships, resolving issues, and providing support. Requirements typically include excellent communication, problem-solving abilities, and a customer-centric approach. Opportunities include customer service, client relations, and call center...
-
Customer Care Officer
2 weeks ago
, Metro Manila, Philippines StraitsX Full timeCustomer Care Officer (Chinese Language Support) Join to apply for the Customer Care Officer (Chinese Language Support) role at StraitsX Customer Care Officer (Chinese Language Support) 1 week ago Be among the first 25 applicants Join to apply for the Customer Care Officer (Chinese Language Support) role at StraitsX Get AI-powered advice on this job and...
-
Jr. Customer Care
16 hours ago
, Metro Manila, Philippines Buscojobs Full timeOverview Jr Customer Care jobs in the Philippines Job Listings 5,636 Jr Customer Care jobs in the Philippines Jr. Customer Care Posted today Job Description The Company Versa Innovations Corp. is a leading Philippine developer and provider of two-way radio communication systems and solutions, specializing in cutting-edge technology for security, corporate,...
-
Customer Care
16 hours ago
, Metro Manila, Philippines Buscojobs Full timeOverview Customer Care roles in the Philippines involve delivering excellent service by handling inquiries, resolving concerns, and providing accurate information about products and services. The goal is to ensure a positive customer experience and support the company’s commitment to client satisfaction. Responsibilities Answer incoming calls, as well as...
-
Jr. Customer Care Officer
17 hours ago
, Metro Manila, Philippines Buscojobs Full timePosted today Job Description MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has...
-
Specialist, Customer Care
1 week ago
, Metro Manila, Philippines Buscojobs Full timeMakati, National Capital Region CloudConsole IT Consulting Posted today Job Description Who we are : We're an IT Consulting Company founded in Sweden that follows global standards addressing the needs of businesses for growth and efficiency. Our culture at its core is centered on empowering our employees with a fast-decision-making process, a flexible IT...
-
, Metro Manila, Philippines Hunt St, Pty Full timeOverview Job Role: Settlements & Customer Care - Administration Officer (004 - 00150) Work Schedule: 40 hrs / week Salary: up to 1,600 AUD / Month (Final offer will be based on the client’s assessment, as well as your experience and background) Contract Type: Independent Contractor Agreement; Full-Time; Remote Who We Are At Hunt St we help Australian...
-
Customer Care Specialist, Lre
18 hours ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Care Specialist Lre jobs in Manila Join Liveops and work from home in healthcare. No commute, flexible hours. Make an impact in... Customer Relations Posted 1 day ago Job Description Company Description Experience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in...
-
Customer Care Process Associate
2 weeks ago
, Metro Manila, Philippines Capgemini Full timeOverview Customer Care Process Associate role at Capgemini. Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention. Responsibilities Digitally resolve customer issues with professionalism to ensure customer satisfaction and retention. Qualifications Strong Communication &...
-
Customer Care Collections Associate
2 weeks ago
, Metro Manila, Philippines NTT DATA North America Full timeJoin to apply for the Customer Care Collections Associate role at NTT DATA North America Overview In these roles you will be responsible for Responsibilities Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day will...