E-Commerce Operations Specialist

10 hours ago

Manila, Philippines Huayang Electronics Corporation Full time

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

We are seeking a detail-oriented and proactive E-Commerce Associate / Online Sales Associate to support the daily operations of our online sales channels. This role involves managing product listings, processing orders, supporting digital marketing campaigns, and ensuring an excellent customer experience across e-commerce platforms such as Shopee, Lazada, and TikTok Shop. The ideal candidate will have a passion for e-commerce, strong organizational skills, and the ability to adapt to a fast-paced digital environment.

Responsibilities
  • Manage Online Product Listings and Content : Ensure accurate and up-to-date product descriptions, images, pricing, and stock availability on platforms like Shopee, Lazada, and TikTok.
  • Process Orders and Customer Inquiries : Fulfill orders accurately and respond to customer inquiries in a timely and professional manner.
  • Monitor Inventory Levels : Track and coordinate inventory to prevent stockouts or overselling; liaise with warehouse or supply chain teams as needed.
  • Optimize Platform Performance : Collaborate with the marketing team to enhance the online store's visibility and performance, implement SEO practices, promotions, and discounts.
  • Process Returns and Refunds : Handle customer returns, exchanges, and refunds according to company policy, ensuring customer satisfaction.
  • Support Digital Marketing Campaigns : Assist in executing marketing initiatives, such as uploading banners, creating discount codes, and tracking campaign results.
  • Analyze Sales and Feedback : Evaluate sales performance and customer feedback to support decision-making for pricing, inventory, and product strategy.
  • Ensure Compliance : Adhere to platform-specific guidelines and relevant legal standards, including data privacy, payment security, and consumer protection laws.
  • Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
  • Experience with e-commerce platforms such as Shopee, Lazada, Shopify, or WooCommerce is an advantage
  • Basic knowledge of digital marketing (SEO, online ads, email campaigns)
  • Strong customer service and communication skills
  • Highly organized and detail-oriented
  • Adaptable and willing to learn in a fast-paced, changing digital environment
  • Proficient in Microsoft Office and comfortable using web-based tools and software
Qualifications

Same as responsibilities above in terms of required and preferred qualifications where applicable.

Working Location

On-site in Manila. Other location details to be confirmed with the employer.

Notes

This description reflects a typical E-Commerce Associate role focused on online sales operations, order processing, and digital marketing support.

#J-18808-Ljbffr

  • E-Commerce Sales Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Be Global E-commerce Corporation Full time $104,000 - $130,878 per year

    Job descriptionDuties and Responsibilities:Primarily involved in Sales in E-commerce handling brand partners.Responsible for his/her accounts in terms of meeting sales targetFormulate strategies and plans that will help the brand grow in all platforms.Communicate with respective principals and keep them up to date with the updates from platforms and the...

  • E-Commerce Sales Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Be Global E-Commerce Corporation Full time ₱500,000 - ₱1,000,000 per year

    Be Global E-Commerce Corporation is hiring a Full time E-Commerce Sales Specialist role in Sampaloc, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, Afternoon1 year of relevant work...

  • E-commerce Operations Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeOperations Full time ₱35,000 - ₱40,000

    Job Title: E-commerce Operations SpecialistAbout the Role:We are seeking a highly skilled and organized E-commerce Operations Specialist to join our team. As an E-commerce Operations Specialist, you will be responsible for managing the day-to-day operations of our online business, including monitoring e-commerce and marketing automation platforms.You will...

  • E Commerce Operations Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeEcommerce Full time ₱3,500,000 - ₱4,500,000

    Job Title: E-Commerce Operations SpecialistThe TalentPop App team is seeking a skilled E-Commerce Operations Specialist to join our remote team. As a key member of our e-commerce operations, you will be responsible for maintaining the quality and accuracy of product listings on our Shopify storefront.Key Responsibilities:Optimize product descriptions to...

  • E-Commerce Operations Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeEcommerce Full time ₱900,000 - ₱1,240,000

    E-Commerce Operations SpecialistWe're seeking an E-Commerce Operations Specialist to manage our e-commerce platforms and marketplaces. This role involves preparing accurate customer quotes, supporting administration, and assisting with customer communication.This position is key to ensuring smooth daily operations and excellent customer service. Over time,...

  • E-commerce Operations Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeOperations Full time $24,576 - $32,768

    Job DescriptionWe are seeking a skilled E-commerce Operations Specialist to join our team. This role will support the smooth operation of our e-commerce store by managing calendars, communications, and project coordination.The successful candidate will have experience with quality assurance testing in e-commerce environments, as well as basic coding skills...

  • E-Commerce Operations Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeEcommerce Full time ₱1,500 - ₱2,500

    Job TitleAs an E-Commerce Operations Specialist, you will play a pivotal role in managing the daily operations of our e-commerce business. The ideal candidate will have a sharp eye for detail and excellent analytical skills to troubleshoot non-selling or underperforming items.Key ResponsibilitiesMonitor products across multiple platforms (Amazon, Walmart,...

  • E-Commerce Key Account Specialist

    7 days ago

    Manila, National Capital Region, Philippines Be Global E-commerce Corporation Full time

    Executive Assistant at Be Global E-Commerce CorporationDuties and Responsibilities:Primarily involved in Sales in E-commerce handling brand partners.Responsible for his/her accounts in terms of meeting sales targetFormulate strategies and plans that will help the brand grow in all platforms.Communicate with respective principals and keep them up to date with...

  • E-commerce Specialist

    4 days ago

    Manila, National Capital Region, Philippines STAFF X Full time ₱1,200,000 - ₱2,400,000 per year

    Job SummaryIn this role you'll collaborate with our creative & operational teams to shape our brand's success across our B2C and B2B channels.Job SpecificationsA well-established homeware and textiles company with a national presence is seeking an E-commerce Specialist to drive its digital performance across both B2C and B2B channels. The role will...

  • E-commerce Operations Specialist, 2026 Graduate

    16 hours ago

    Manila, Philippines Anker Innovations LTD Full time

    Overview E-commerce Operations Specialist, 2026 Graduate — Anker Innovations LTD Join to apply for the E-commerce Operations Specialist, 2026 Graduate role at Anker Innovations LTD. Responsibilities Manage the sales, operations, and promotional activities of the company’s products on e‑commerce platforms, ensuring smooth daily operations and...