E-Commerce Operations Specialist

Customer Service Representative (CSR) Online Retail

Makati, National Capital Region — Trinity Workforce Solutions

Posted today

Job Description

Qualifications:

• Fresh Graduates are welcome to apply.
• Should be amenable to work onsite (Ayala, Makati City)

Responsibilities

• Resolving customer inquiries requests.
• Developing and maintaining accurate files.
• Ensuring customers requests are handled in an appropriate and timely manner.
• Providing cutting-edge service in a friendly, confident, and knowledgeable manner.

Required Skills

• Analytical and Problem solving skills
• Time management skills
• Communication & Relationship skills
• Aptitude Skills

Job Types

• Full-time
• Permanent
• Fresh graduate

Benefits

• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Schedule

• 8 hour shift

Supplemental Pay

• 13th month salary
• Bonus pay
• Performance bonus
• Yearly bonus

E-Commerce Marketing Specialist

Remote position

Company Overview: Staff Outsource Solutions is a global provider of staffing solutions, accessing staff from different continents with expertise across a broad spectrum of skills and experience.

Position Overview: As the E-Commerce Marketing Specialist, you will play a pivotal role in developing and executing innovative digital marketing strategies to maximize our online visibility, attract new customers, and increase conversions. If you are passionate about e-commerce, have a proven track record in digital marketing, and thrive in a fast-paced environment, we want to hear from you.

Responsibilities

• Develop and implement end-to-end digital marketing campaigns to drive traffic, enhance user engagement, and increase online sales.
• Optimize product listings, website content, and user experience to maximize conversion rates.
• Conduct market research to identify trends, competitor strategies, and emerging opportunities in the e-commerce space.
• Manage and optimize paid advertising campaigns across various platforms, such as Google Ads, Facebook, and Instagram.
• Utilize SEO strategies to improve search engine rankings and enhance online discoverability.
• Collaborate with cross-functional teams, including product, design, and development, to ensure a cohesive and effective online presence.
• Monitor and analyze key performance indicators (KPIs) to assess the success of marketing initiatives and recommend improvements.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience as an E-Commerce Marketing Specialist or in a similar role.
• In-depth knowledge of e-commerce platforms, digital marketing channels, and industry best practices.
• Proficiency in using analytics tools to track and analyze campaign performance.
• Strong creative and analytical skills, with the ability to think strategically and implement effective marketing strategies.
• Familiarity with website analytics tools, e-commerce platforms (e.g., Shopify, WooCommerce), and marketing automation tools.

E-commerce Support Specialist Hiring Now

Makati, National Capital Region — M and J Recruitment Firm

Posted today

Job Description

Responsibilities :

• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Adequately communicate with customers

Qualifications :

• At least 2 years completed of college with 3yrs BPO experience
• Preferably with BPO Experience in E-Commerce industry
• Very high Attention to Detail, Very Organized, Team Player
• Average to Exceptional communication skills in English
• Savvy in computer & internet navigation
• Intermediate excel skills
• Amenable to work at Makati in shifting schedule (mostly night shift)

Basic Salary: Php 25,000 to Php 40,000

Salary : Php25,000.00 - Php40,000.00 per month

Schedule

• Night shift
• Shift system

Ability to commute/relocate:

• Makati City: Reliably commute or planning to relocate before starting work (required)

Customer Care Specialist E-commerce Makati

Makati, National Capital Region — M and J Recruitment Firm

Posted today

Job Description

Responsibilities :

• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Adequately communicate with customers

Qualifications :

• At least 2 years completed of college with 3yrs BPO experience
• Preferably with BPO Experience in E-Commerce industry
• Very high Attention to Detail, Very Organized, Team Player
• Average to Exceptional communication skills in English
• Savvy in computer & internet navigation
• Intermediate excel skills
• Amenable to work at Makati in shifting schedule (mostly night shift)

Basic Salary: Php 25,000 to Php 40,000

Salary : Php25,000.00 - Php40,000.00 per month

Schedule:

• Night shift
• Shift system

Application Question(s):

Experience :

- Customer service: 3 years (preferred)

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