Retail Customer Service Specialist

The Customer Experience Team Member is the first point of contact for the client's guest and B2B partners across multiple channels. This role is responsible for resolving customer enquiries, troubleshooting order and shipping issues, managing consultations, and handling B2B discovery call bookings. The position ensures a seamless customer journey, delivering...

About the role The Customer Service Support Specialist will play a crucial role in providing exceptional customer service and support to clients of CPI Management Services, one of the leading retail and consumer products companies in the Philippines. This full‑time position is based in Pasig City, Metro Manila, and will be an integral part of the customer...

The Customer Experience Team Member is the first point of contact for the client’s guest and B2B partners across multiple channels. This role is responsible for resolving customer enquiries, troubleshooting order and shipping issues, managing consultations, and handling B2B discovery call bookings. The position ensures a seamless customer journey,...

Own the end-to-end customer experience across retail and digital touch-points. Drive service quality, client retention and incremental revenue by orchestrating CRM, AI-driven support tools and store-level operations. Acts as the single point of contact for client stakeholders while leading an on-shore/off-shore service team. Key Responsibilities Design and...

Job description As an Ecommerce Specialist , you will play a key role in enhancing our online retail operations. You will be responsible for managing, optimizing, and growing our ecommerce channels. The ideal candidate will have a deep understanding of the retail industry and a proven track record in ecommerce management. You will collaborate with marketing,...

Position Customer Service Specialist Location & Work Setup Cyberscape Beta, Ortigas, Pasig. Onsite | Mid shift. Overview As a Customer Service Specialist, you will be the first point of contact for our customers in the afterhours once the office in Sydney closes (5pm Sydney time), ensuring smooth order processing, prompt support, and a high‑quality service...

ASUS Pasig, National Capital Region, Philippines Retail Training Specialist ASUS Pasig, National Capital Region, Philippines Assign store coverage, track KPIs, audit performance, and support trainers through orientation, scheduling, and performance monitoring. Work with agencies to recruit and endorse trainer candidates, ensuring they meet ASUS standards and...

Discover your 100% YOU with MicroSourcingPosition: Customer Service SpecialistLocation: Cyberscape Beta, Cyberscape Beta, Ortigas, PasigWork setup & shift: Onsite | Mid shiftAs a Customer Service Specialist, you will be the first point of contact for our customers in the afterhours once the office in Sydney will be closed (5pm Sydney time), ensuring smooth...

Company Information ConneX Customer Experience One San Miguel Avenue Building, Ortigas Center, Pasig City. Makati City Pasig City Metro Manila, National Capital Region 1600 Website: ConneX is a top IT and Business Process Outsourcing (BPO) company focused on streamlining operations and boosting efficiency for businesses worldwide. We deliver tailored...

Job Purpose:Deliver exceptional customer care across all online and offline channels. Handle inquiries, order issues, and after-sales concerns while maintaining accurate records and ensuring every customer interaction reflects the brand's commitment to quality and service.Responsibilities:Customer SupportRespond promptly to customer inquiries via Facebook,...