Customer Service Specialist

Discover your 100% YOU with MicroSourcingPosition: Customer Service SpecialistLocation: Cyberscape Beta, Cyberscape Beta, Ortigas, PasigWork setup & shift: Onsite | Mid shiftAs a Customer Service Specialist, you will be the first point of contact for our customers in the afterhours once the office in Sydney will be closed (5pm Sydney time), ensuring smooth...

The Customer Service Specialist serves as the frontline support for customers, ensuring every interaction delivers an exceptional experience for both new and existing clients. The role manages inbound and outbound communications across phone, email, and messaging channels, providing timely support to maintain a smooth flow of enquiries and resolutions across...

Prepares and handles the collection process of the customers (e.g. Special Account, Conglomerate and Grouped Accounts, monitor payment behavior of accounts and new payment options (e.g. Over the counter, Electronic Transfer, Etc.)Assists and recommends enhancement in the information system (CMS-RES) to improve management of the payment processPrepares the...

Job Description: The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to...

Job Title: Operations SpecialistLocation: Ortigas, PasigPurpose of the Job:This position is accountable for assuring the 24hours delivery of the whole range of medical assistance services to all International SOS members. The Medical Operations Coordinator (International Operations Specialist) is the first point of contact for the Clients, Members, Service...

Looking for a Technical Services Specialist with 6 months to 2 years of experience in customer reporting and data handling.Key Skills:-Experience Providing customer reports and insightsStrong knowledge of SQL and DatabasesExcellent Partner Communication and Collaboration skillsGeneral Summary:The Technical Services Specialist is responsible for assisting...

Job Title: Operations CoordinatorSet-up: Work OnsiteLocation: Ortigas, PasigShift and Schedule: 24/7 | Shifting ScheduleOverall Purpose of the Job:The Compass Operations Coordinator is responsible for fulfilling or coordinating all types of assistance requests originating through the beneficiaries of Compass A&H Business Travel policies. Work in close...

ZigZag is looking for a Customer Service Specialist Tier 1 to join our teamOverviewThis role is responsible for completing high-volume, repetitive operational tasks that keep our Support function running smoothly. This role primarily focuses on processing delete account requests and actioning other low-complexity, repeatable workflows that require accuracy,...

The Customer Experience Team Member is the first point of contact for the client's guest and B2B partners across multiple channels. This role is responsible for resolving customer enquiries, troubleshooting order and shipping issues, managing consultations, and handling B2B discovery call bookings. The position ensures a seamless customer journey, delivering...

We seek a Customer service representative focusing on servicing our customers with their questions and complaints. We are looking for a team member who can manage multiple service channels at a time and work with all departments to ensure we grow as a company and  improve our products for our customer.This role is part of a team driven by a passion for...