Retail Customer Service Specialist

Discover your 100% YOU with MicroSourcingPosition: Customer Service SpecialistLocation: Cyberscape Beta, Cyberscape Beta, Ortigas, PasigWork setup & shift: Onsite | Mid shiftAs a Customer Service Specialist, you will be the first point of contact for our customers in the afterhours once the office in Sydney will be closed (5pm Sydney time), ensuring smooth...

Job Purpose:Deliver exceptional customer care across all online and offline channels. Handle inquiries, order issues, and after-sales concerns while maintaining accurate records and ensuring every customer interaction reflects the brand's commitment to quality and service.Responsibilities:Customer SupportRespond promptly to customer inquiries via Facebook,...

The Customer Service Specialist serves as the frontline support for customers, ensuring every interaction delivers an exceptional experience for both new and existing clients. The role manages inbound and outbound communications across phone, email, and messaging channels, providing timely support to maintain a smooth flow of enquiries and resolutions across...

Role SummaryOwn the end-to-end customer experience across retail and digital touch-points. Drive service quality, client retention and incremental revenue by orchestrating CRM, AI-driven support tools and store-level operations. Acts as the single point of contact for client stakeholders while leading an on-shore/off-shore service team.Key...

The largest non-bank POS terminal network in the Philippines is hiringWe are looking for a qualified Customer Service (Chat Support).What you'll get?Permanent and Direct employment (Not under agency)Regularization benefitsCompany BonusCareer growth through our Career & Leadership ProgramEmployee Recognitions ProgramPLEASE READ THE JOB DESCRIPTION AND JOB...

JOB DETAILSWe are seeking a proactive and technically proficientRetail Support Consultantto join our global team. This role is crucial as the first line of defense for our retail clients, ensuring the successful implementation, configuration, and ongoing smooth operation of their critical retail technology solutions. You will combine technical knowledge with...

Our client is looking for an experienced Customer Service Representative for a role in their expanding team. We're on the hunt for someone who lives and breathes customer service someone that's obsessed with creating incredible experiences for our customersYou will receive a mixture of phone calls and emails. From customers asking to modify or update an...

Prepares and handles the collection process of the customers (e.g. Special Account, Conglomerate and Grouped Accounts, monitor payment behavior of accounts and new payment options (e.g. Over the counter, Electronic Transfer, Etc.)Assists and recommends enhancement in the information system (CMS-RES) to improve management of the payment processPrepares the...

This is not a VA Agency/BPO, etc. You will be directly hired to work with usTHIS IS A POSITION THAT REQUIRES YOU TO HAVE AT LEAST 6 MONTHS OF WORKING FOR AN E-COMMERCE COMPANY AND HAVE SHOPIFY AND ZENDESK/GORGIAS EXPERIENCE. PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE ABOVE-MENTIONED QUALIFICATIONS, AS WE WILL AUTOMATICALLY REJECT YOUR APPLICATION.This is a...

Job Description: The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to...