Administrative Assistant

1 week ago

Philippines GoTeam Full time

Join to apply for the Administrative Assistant (Operations Group) role at GoTeam

The Administrative Assistant, Operations Group, supports the integrity and upkeep of ADC’s systems, data, and processes. This role ensures information is accurate and accessible, helps maintain and improve operational tools, and provides reporting and communications that keep the business running smoothly. In addition to data maintenance and audits, the Administrative Assistant assists with platform transitions, supports process documentation, and contributes to internal communications and training resources.

The ideal candidate is detail-oriented, organized, and proactive, with strong technical and communication skills. This individual thrives in an administrative role that combines system upkeep, data accuracy, and cross-departmental support, while ensuring processes are well-documented and consistently applied.

Essential Duties And Responsibilities

Systems and Data Upkeep

  • Maintain password records and reporting protocols
  • Perform regular data audits across third-party applications, payroll, staffing systems, contact information, and SharePoint lists
  • Support data accuracy and confidentiality across company systems

Processes and Tools

  • Assist with rollout and review of documentation portals
  • Support transitions into new platforms such as task management tools, Microsoft Teams, and internal portals
  • Help build and maintain basic automations and Power Queries to streamline tasks

Communication and Reporting

  • Prepare and distribute weekly and monthly reports and scorecards
  • Draft internal newsletters (as assigned) and provide updates for company communications
  • Create and maintain training content, including guides and video tutorials, to support the administrative team
  • Provide ad hoc reporting and support for projects as needed

Essential Skills And Experience

  • 1–2 years of experience in administrative or data operations roles
  • Experience managing and auditing data in multiple systems
  • Skilled in file management and data platforms
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint); experience with SharePoint and Teams preferred
  • Familiarity with Power Query or willingness to learn basic automation tools
  • Highly organized with strong attention to detail
  • Excellent written and verbal communication skills
  • Ability to prioritize tasks, manage multiple deadlines, and work collaboratively across departments within a fast-paced environment
  • Comfortable learning and working with new technology tools
  • Self-motivated, with the ability to work independently and as part of a team
  • Strong problem-solving skills and a proactive approach to addressing challenges

Cultural Fit

  • G: Expresses Gratitude and appreciation for team contributions, fostering a positive and collaborative environment.
  • R: Demonstrates Resilience, flexibility, and determination when managing high-priority tasks in a dynamic environment.
  • I: Upholds the highest standards of Integrity, ethical behavior, and transparency.
  • T: Contributes effectively to team and organizational goals through strong Teamwork skills.

Minimum Education & Training Required

  • Associate’s degree in business, technology, or related field, preferred (or equivalent work experience).
  • Familiarity with Power Query a plus, or willingness to learn
  • Commitment to ongoing professional development and learning new technologies
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