Leadership & Organizational Development Supervisor

4 weeks ago

Quezon City, Philippines Afni, Inc. Full time

Overview

Leadership & Organizational Development Supervisor — Afni, Inc., Quezon City, National Capital Region, Philippines

Responsibilities
  • Team Oversight & Coaching: Supervise and support Specialists in the delivery of leadership development programs; provide regular coaching, observation, and feedback to build facilitation capability.
  • Scheduling & Resource Management: Manage facilitation schedules, assignments, and backup planning; coordinate with Program Managers to match facilitator strengths with program needs.
  • Quality Assurance: Observe sessions, conduct peer reviews, ensure facilitation aligns with branding and standards; partner with Analysts to align facilitation with coaching evaluation.
  • Content Development: Develop session plans, learning guides, and activity toolkits in coordination with Program Managers; refine delivery materials for content clarity, audience fit, and instructional quality.
  • Support & Development: Create space for knowledge sharing, debriefs, and skill-building; identify learning needs within the Specialist group and support ongoing development.
  • Communication & Collaboration: Serve as liaison between Specialists and Program Managers; elevate issues, surface insights, and champion facilitator experience and excellence.
  • Content Development Role: Translate program frameworks into actionable delivery materials; develop facilitator guides, activities, and support tools under Manager direction; ensure delivery content meets quality standards and supports program goals.
Requirements
  • Learning & Development Principles: Adult learning theory and learner engagement strategies; Instructional design fundamentals (ADDIE or similar models); Knowledge of blended learning approaches (virtual, in-person, self-paced).
  • Facilitation Best Practices: Deep understanding of facilitation techniques for leadership development; ability to coach facilitators on delivery style, pacing, audience engagement, and adapting in real time; awareness of group dynamics and reflective discussion.
  • Content Development & Localization: Ability to convert learning objectives into facilitation materials; skills to customize or localize content for different programs or geographies; align content with leadership competencies or organizational goals.
  • Coaching & Feedback Skills: Proficiency in coaching models (e.g., GROW, Afni Coaching Model); ability to give constructive, actionable feedback and improve facilitator performance.
  • Quality Assurance in Learning Delivery: Familiarity with effectiveness measures (engagement, knowledge transfer, application); observe sessions and audit for quality, consistency, and impact; experience contributing to facilitation calibration sessions.
  • Program & Stakeholder Alignment: Strong understanding of Leadership Academy programs; ability to work with Program Managers and stakeholders to link learning outcomes to performance KPIs.
  • Reporting & Communication: Ability to document observations and provide summaries of facilitation quality; competence in using reporting tools to surface trends; strong written and verbal communication.
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Other
Industries
  • Insurance, Outsourcing and Offshoring Consulting, and Telecommunications

Note: This description retains the original job information and focuses on responsibilities and qualifications. It excludes boilerplate and site-specific notices while preserving the core content.

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