IT Support Engineer

4 weeks ago

Taguig, Philippines Lazada Full time

Role Description

This is a full-time on-site role for an IT Support Executive located in BGC Taguig. The IT Support Executive will be responsible for troubleshooting technical issues, providing technical and livestream support, managing network administration, overseeing information technology systems, and ensuring smooth IT operations.

Responsibilities
  • Troubleshoot technical issues and provide timely support to users.
  • Provide technical and livestream support (OBS, Facebook Live, Zoom).
  • Manage network administration and oversee information technology systems to ensure smooth IT operations.
Qualifications
  • 3-5 years of hands-on experience in IT operations or IT Deskside Support supporting multiple sites.
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.
  • Experience with data cabling and computer facilities maintenance.
  • Experience administering and/or troubleshooting local area networks and Wifi.
  • Experience using a ticketing system ServiceNow for customer service.
  • Experience in IT Asset Management.
  • Experience handling audio and video livestreaming (OBS, Facebook Live, Zoom).
  • Highly process oriented.
  • Knowledge in ITSM and ITIL.
  • Understanding of basic concepts of Computer and Information Systems security.
  • Experience working as IT in a Warehouse/Sort Center environment is a plus.
  • Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, management, contractors and vendors.
  • Willingness to work flexible shifts and scheduling including nights and weekends.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development
#J-18808-Ljbffr

  • L2 IT Support Engineer

    4 days ago

    Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱450,000 - ₱750,000 per year

    Job title:IT Support Engineer (Advanced System Administrator)Company:IT BY DESIGN (MSP)Work Set-up:100% Onsite (Taguig, BGC) | Night ShiftJoin us as aLevel 2 IT Support Engineer, where you'll provide advanced technical support to our MSP partners and their clients—ensuring seamless operations and exceptional service delivery.What You'll Do:Troubleshoot and...

  • Help Desk Support Engineer

    1 week ago

    Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱900,000 - ₱1,200,000 per year

    Service Desk / Help Desk Engineer(Full On-Site, Night Shift – Taguig, BGC)Department: Service DeliveryReports to: Technical Team LeadWork Setup: 100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift: Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365, VPN,...

  • L2 - L3 IT Support Engineer

    7 days ago

    Taguig, Philippines IT BY DESIGN Full time

    Overview IT By Design is looking for an experienced Advanced System Administrator (L2–L3) to join our growing Managed Services team. This role is ideal for someone with a strong background in network administration, Microsoft 365, and Active Directory , who can deliver exceptional technical support, system maintenance, and client service in a fast-paced,...

  • IT Support Engineer L2

    2 weeks ago

    Taguig, Philippines IT BY DESIGN Full time

    Overview We’re looking for a highly skilled Senior Systems / Infrastructure Engineer to manage and support enterprise IT systems across servers, networks, virtualization, and cloud platforms. This role combines advanced technical support, infrastructure management, and client collaboration, ensuring system stability, security, and business continuity....

  • Onsite Support Engineer

    2 weeks ago

    Taguig, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱228,800 - ₱276,800 per year

    We are ActionLabsWe offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.With more than a decade of experience, trusted technology partners, nationwide presence, and a team...

  • L2 - L3 IT Support Engineer

    1 week ago

    Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱900,000 - ₱1,200,000 per year

    About the RoleIT By Design is looking for an experienced Advanced System Administrator (L2–L3) to join our growing Managed Services team. This role is ideal for someone with a strong background in network administration, Microsoft 365, and Active Directory, who can deliver exceptional technical support, system maintenance, and client service in a...

  • Cloud Engineer

    7 days ago

    Taguig, Philippines IT BY DESIGN Full time

    Department: Service Delivery Work Schedule: Full-time | Onsite | EST Hours Location: BGC, Philippines About the Role IT By Design is seeking a skilled and motivated Cloud Engineer to join our growing team in Philippines. The ideal candidate will have strong hands-on experience with Microsoft 365 Administration, Exchange Online, and Azure Entra ID, with a...

  • L2 MSP Engineer

    1 week ago

    Taguig, National Capital Region, Philippines IT by Design Full time ₱720,000 - ₱960,000 per year

    L2 MSP EngineerLocation: Bonifacio Global City, Taguig, Metro ManilaWork Setup: Full-time, OnsiteCompany: IT By Design Philippines, Inc.About the RoleWe are seeking a skilled Level 2 MSP Engineer to join our dynamic team at IT By Design Philippines Inc. Based in Bonifacio Global City, you'll be part of a fast-paced Managed Service Provider (MSP) environment,...

  • CloudOps Engineer

    4 days ago

    Taguig, National Capital Region, Philippines IT by Design Full time ₱960,000 - ₱1,200,000 per year

    Senior Cloud EngineerWe're looking for a Senior Cloud Engineer to lead and manage our Microsoft ecosystem — including Office 365, Azure AD, and Azure Cloud — while also leveraging experience in AWS environments. This role provides advanced technical support, drives cloud infrastructure excellence, and mentors our Help Desk team in delivering world-class...

  • Technical Support Engineer with 1 year work experience

    2 weeks ago

    Taguig, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱216,000 - ₱264,000 per year

    We are ActionLabsWe offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.With more than a decade of experience, trusted technology partners, nationwide presence, and a team...