Technical Support Engineer with 1 year work experience

7 days ago

Taguig, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱216,000 - ₱264,000 per year

We are ActionLabs

We offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.

With more than a decade of experience, trusted technology partners, nationwide presence, and a team of competent industry professionals, we aim to deliver Managed Services Anytime, Anywhere to help businesses excel in their respective fields with improved internal and external operations.

Brief Description of Work and Responsibilities:

  • Respond to technical support requests via phone, chat, email, or in person.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Install, configure, and maintain operating systems, software applications, and peripheral equipment.
  • Support desktop, laptop, printer, and mobile device issues.
  • Provide remote troubleshooting through remote desktop applications (e.g., AnyDesk, TeamViewer, Remote Desktop).
  • Log and manage support tickets using a ticketing system (e.g., ServiceNow, Zendesk).
  • Escalate unresolved issues to higher-level support teams or vendors when necessary.
  • Maintain and update documentation on technical processes and issue resolutions.
  • Assist in the onboarding process of new employees, including account setups and workstation configuration.
  • Perform routine maintenance, updates, and patches for systems and software.

Qualifications:

  • Degree in Computer Engineering, Information Technology, or related field.
  • Proven experience as a Technical Support or IT Support Engineer at least 1-2 years.
  • Familiarity with Windows/Linux/Mac OS environments.
  • Basic understanding of networking concepts (e.g., IP addressing, DNS, routers, switches).
  • Strong problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Willingness to work flexible hours or be on call, if needed.
  • Motorcycle or valid driver's license is an advantage for field deployment.
  • Can start immediately
  • Must be a resident of Taguig, Mandaluyong, Makati and Pasig.
  • Must have a valid government-issued ID (UMID, Passport, Postal ID, National ID – physical card only, or Voter's ID).

Why Join Us?

  • ·Be part of a leading IT solutions company trusted by global brands.
  • Gain hands-on exposure to diverse IT systems and clients.
  • Opportunities for career growth, training, and certification.

Job Type: Full-time

Pay: Php19, Php22,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Paid training
  • Pay raise

Application Question(s):

  • What is your expected salary?
  • Are you willing to be assigned at Taguig City?

Location:

  • Taguig (Required)

Work Location: In person

  • Desktop Support Engineer with 1 year work experience

    2 weeks ago

    Taguig, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time

    We are ActionLabsWe offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.With more than a decade of experience, trusted technology partners, nationwide presence, and a team...

  • Technical Support Engineer

    2 weeks ago

    Taguig, National Capital Region, Philippines Delinea Full time ₱500,000 - ₱1,200,000 per year

    About DelineaDelinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity...

  • Technical Support Engineer

    2 weeks ago

    Taguig, National Capital Region, Philippines Transnational Diversified Group Full time ₱45,000 - ₱55,000 per year

    Work Setup: Hybrid Setup, 3x onsite and 2x WFHLocation: West Bicutan, Taguig CityEmployment Type: Full TimeWork Schedule: TBDPay Range: 45,000 php to 55,000 phpJob DescriptionWe are seeking a talented, entry-level, Technical Support Engineer, to join our outstanding Global Technical Support team, providing world class support to our customers.Our ideal...

  • Technical Support Engineer

    4 days ago

    Taguig, National Capital Region, Philippines TESI Full time ₱45,000 - ₱55,000 per year

    FILIPINO APPLICANTS ONLYWork Setup: Hybrid Setup, 3x onsite and 2x WFHLocation: West Bicutan, Taguig CityEmployment Type: Full TimeWork Schedule: TBDPay Range: 45,000 php to 55,000 phpJob DescriptionWe are seeking a talented, Technical Support Engineer, to join our outstanding Global Technical Support team, providing world class support to our customers.Our...

  • Sr. Technical Support Engineer II

    2 weeks ago

    Taguig, National Capital Region, Philippines Ingram Micro Full time ₱1,200,000 - ₱2,400,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description:Position Summary:Working in a technical support facility or call center, incumbents ensure that customers receive the highest quality hot-line technical support. Responds to customer service inquiries regarding company products, features and/or services. Researches,...

  • Technical Support Engineer II

    2 weeks ago

    Taguig, National Capital Region, Philippines Delinea Full time ₱1,200,000 - ₱2,400,000 per year

    About DelineaDelinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity...

  • Technical Support Engineer

    2 weeks ago

    Taguig, National Capital Region, Philippines Ousian Solutions Inc. Full time ₱300,000 - ₱600,000 per year

    KEY ACCOUNTABILITY AREASInstall and configure computer hardware operating systems and applicationsMonitor and maintain computer systems and networksAddress staff or client concerns through a series of actions, either face-to-face or over the telephone to help resolve issuesTroubleshoot system and network problems and diagnosing and solving hardware or...

  • Sr. Technical Support Engineer II APAC

    2 weeks ago

    Taguig, National Capital Region, Philippines Ingram Micro Full time ₱800,000 - ₱1,200,000 per year

    Position Summary:Working in a technical support facility or call center, incumbents ensure that customers receive the highest quality hot-line technical support. Responds to customer service inquiries regarding company products, features and/or services. Researches, documents and communicates recurring technical issues. Facilitates and coordinates Returned...

  • Technical Support Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines PayJoy Full time ₱350,000 - ₱600,000 per year

    About PayJoyPayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...

  • Technical Support Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Helpware Full time ₱216,000 - ₱324,000 per year

    Technical Support RepresentativeAs a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidanceSpecific ResponsibilitiesThe Technical Support Specialist is responsible for day-to-day technical tasks via our...