Service Receptionist
3 days ago
Responsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the Service Reception Area (SRA).
JOB DUTIES AND RESPONSIBILITIES
1. Be the Ambassador of Omotenashi and Driver of Best Customer experience – greet and offer seat, drinks, refreshments to all incoming customers and guests in the Service Reception Area
2. Promote Lexus In-Moment Survey and encourage customers to answer Happy or Not Survey after their Service experience.
3. Welcome and greet all appointment and walk-in customers, in a friendly and professional manner, upon arrival in the service reception area.
4. Create a positive first impression and create and engaging work environment
5. Assist every customer in handling Electronic Queuing System (EQS) and/or guide them to the appropriate Service Consultant depending on their needs.
6. Serve as a liaison between customers and service associate, relaying relevant information accurately and promptly.
7. Ensure that Service Advisors attends to the customers timely via their queue system
8. Notify MRS when a booked customer did not show up and Inform MRS if a customer in SRA requests a service rebooking.
9. Answer local calls on behalf of any service reception associates when they are busy attending to customers.
10. Records all customers who came for service daily as well as the time they arrived and ensure they are being attended to by the Service Consultant.
11. Strive to ensure a positive customer experience by addressing service reception customer inquiries promptly and professionally.
12. Identify the number of daily walk-ins for Service Reception
13. Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the Sales Consultant/Service Consultant
14. Performs duties that may be assigned from time to time by CRO/CRM.
JOB QUALIFICATIONS
Candidate must possess at least a Bachelor's/College Degree (Preferably HRM-related courses)
Experience of at least 2 years of reception experience in an automotive dealership or equivalent.
Position is for permanent/full time position
Proficient in MS Office applications
Kaizen
5S
Customer Focus
Communication and Interpersonal Skills
Will to succeed (Resilience & perseverance)
Promotes superior customer satisfaction to all service reception associates
Excellent communication, Telephone Etiquette and interpersonal skills
Willing to work in BGC Taguig City
-
Medical Receptionist
1 week ago
Taguig, National Capital Region, Philippines Wellnostics Inc. Full timeJob Title: Medical Receptionist Location: BGC, Taguig City (Ground Floor, The Spa, B8, 9th Ave, Taguig, Metro Manila)Company: Next Health Diagnostics About Us:At Next Health Diagnostics, we believe in the power of proactive healthcare – a paradigm shift from reactive medicine to a future where individuals are empowered with knowledge and tools to take...
-
Receptionist/Admin Assistant
1 week ago
Taguig, National Capital Region, Philippines Potami One Water Enterprise Inc. Full timeJob descriptionCompany DescriptionPotami One Water Enterprise Inc. is a growing multinational beverage manufacturing company specializing in sourcing, processing and bottling artesian drinking water with naturally occurring essential minerals and electrolytes. We are committed to delivering premium products to our customers while maintaining sustainable...
-
Receptionist/Admin Assistant
4 weeks ago
Taguig, National Capital Region, Philippines Potami One Water Enterprise Inc. Full timeJob descriptionCompany DescriptionPotami One Water Enterprise Inc. is a growing multinational beverage manufacturing company specializing in sourcing, processing and bottling artesian drinking water with naturally occurring essential minerals and electrolytes. We are committed to delivering premium products to our customers while maintaining sustainable...
-
Front Desk Receptionist
4 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech is currently looking for a Front Desk ReceptionistLocation: TaguigSet-Up: OnsiteSalary: 17,000 PHPJob Summary:Primarily responsible for attending to the needs and concerns of walk-in borrowers, and responding to incoming calls concerning queries of borrowers, clients, and other stakeholders.Qualifications:At least one year experience in...
-
Service Receptionist Liaison
3 days ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeJob DescriptionCompany Overview: Lexus Manila Inc. is a renowned automotive dealership committed to delivering exceptional customer experiences.Job Summary: We are seeking a highly skilled Service Receptionist to provide professional, efficient, and effective communication to meet the needs of customers entering our Service Reception Area...
-
Concierge/Receptionist
1 week ago
Taguig, National Capital Region, Philippines SOSA JB Property Management Corp. Full timeCompany DescriptionSosaJB Property Management Corp. is a Filipino-owned company established in 2010 by Mr. Jeffrey R. Sosa. With over three decades of expertise in facilities and property operations, we have a deep understanding of the local market and a commitment to exceeding customer expectations.Primary Responsibilities:A. DAY-TO-DAY TASKS· Handles...
-
Concierge/Receptionist
4 weeks ago
Taguig, National Capital Region, Philippines SOSA JB Property Management Corp. Full timeCompany DescriptionSosaJB Property Management Corp. is a Filipino-owned company established in 2010 by Mr. Jeffrey R. Sosa. With over three decades of expertise in facilities and property operations, we have a deep understanding of the local market and a commitment to exceeding customer expectations.Primary Responsibilities:A. DAY-TO-DAY TASKS· Handles...
-
Receptionist
1 week ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeJOB SUMMARYResponsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the Showroom.JOB DUTIES AND RESPONSIBILITIES1.Be the Ambassador of Omotenashi and Driver of Best Customer experience – greet and offer seat, drinks, refreshments to all incoming customers and guests in the Showroom2.Promote...
-
Receptionist
4 weeks ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeJOB SUMMARYResponsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the Showroom.JOB DUTIES AND RESPONSIBILITIES1. Be the Ambassador of Omotenashi and Driver of Best Customer experience – greet and offer seat, drinks, refreshments to all incoming customers and guests in the...
-
Receptionist
3 days ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeJOB SUMMARYResponsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the Showroom.JOB DUTIES AND RESPONSIBILITIES1. Be the Ambassador of Omotenashi and Driver of Best Customer experience – greet and offer seat, drinks, refreshments to all incoming customers and guests in the...
-
Customer Service Agent
6 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate With 1...
-
Reception Services Officer
5 days ago
Taguig, National Capital Region, Philippines SMARTPARK SYSTEMS SOLUTIONS INC. Full timeJob OverviewSkyrocket your career as a Receptionist (Reliever) at SMARTPARK SYSTEMS SOLUTIONS INC.! As a vital member of our Admin Department, you will contribute to the smooth operation of our office, ensuring seamless interactions between staff, clients, and visitors.Main Accountabilities:• Provide exceptional customer service, responding to inquiries...
-
Service Welcome Specialist
2 days ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeKey ResponsibilitiesThe Service Receptionist will play a critical role in ensuring that customers have a positive experience at our dealership. Key responsibilities include:Providing exceptional customer service and responding to customer inquiries in a timely and professional manner.Welcoming and greeting customers, including appointment and walk-in...
-
Front Desk Liaison
2 days ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeAbout the Role:We are seeking a highly skilled and experienced Sales Receptionist to join our team at Lexus Manila Inc. As a Sales Receptionist, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Responsibilities:Greet and welcome customers, creating a positive first impression through...
-
Customer Service Ambassador
3 days ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeJob Description:As a Sales Receptionist at Lexus Manila Inc., you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients. Your primary responsibility will be to greet and welcome customers, as well as assist them with their queries and concerns.Responsibilities:Be the first point of contact for...
-
Front Desk Receptionist
1 week ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech is currently looking for a Front Desk ReceptionistLocation: TaguigSet-Up: OnsiteSalary: 17,000 PHPJob Summary:Primarily responsible for attending to the needs and concerns of walk-in borrowers, and responding to incoming calls concerning queries of borrowers, clients, and other stakeholders.Qualifications:At least one year experience in...
-
Sales Reception Specialist
3 days ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeKey Responsibilities:As a Sales Receptionist, your key responsibilities will include:Greeting and welcoming customers, creating a positive first impression through professional and friendly demeanorProviding exceptional customer service, assisting with queries and concerns, and ensuring a seamless experienceCoordinating with Sales Consultants to ensure that...
-
Customer Experience Ambassador
3 days ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeJob ResponsibilitiesWe are looking for a highly skilled Service Receptionist to join our team at Lexus Manila Inc. The ideal candidate will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for all customers entering our Service Reception Area (SRA).Main Responsibilities:Greet and welcome all customers,...
-
Administrative Assistant
6 days ago
Taguig, National Capital Region, Philippines SMARTPARK SYSTEMS SOLUTIONS INC. Full timeJob SummarySMARTPARK SYSTEMS SOLUTIONS INC. is seeking a highly organized and efficient Receptionist (Reliever) to join our team. As a key member of our Admin Department, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting various administrative tasks.Key Responsibilities:• Greet visitors and...
-
Front Desk Receptionist
4 weeks ago
Taguig, Philippines Nityo Infotech Full timeNityo Infotech is currently looking for a Front Desk Receptionist! Location: Taguig Set-Up: Onsite Salary: 17,000 PHP Job Summary: Primarily responsible for attending to the needs and concerns of walk-in borrowers, and responding to incoming calls concerning queries of borrowers, clients, and other stakeholders. Qualifications: At least one year...
-
Front Desk Receptionist
4 weeks ago
Taguig, Philippines Nityo Infotech Full timeNityo Infotech is currently looking for a Front Desk Receptionist! Location: Taguig Set-Up: Onsite Salary: 17,000 PHP Job Summary: Primarily responsible for attending to the needs and concerns of walk-in borrowers, and responding to incoming calls concerning queries of borrowers, clients, and other stakeholders. Qualifications: At least one year...
-
Concierge/Receptionist
4 weeks ago
Taguig, Philippines SOSA JB Property Management Corp. Full timeCompany Description SosaJB Property Management Corp. is a Filipino-owned company established in 2010 by Mr. Jeffrey R. Sosa. With over three decades of expertise in facilities and property operations, we have a deep understanding of the local market and a commitment to exceeding customer expectations. Primary Responsibilities: A. DAY-TO-DAY TASKS ·...
-
Concierge/Receptionist
4 weeks ago
Taguig, Philippines SOSA JB Property Management Corp. Full timeCompany Description SosaJB Property Management Corp. is a Filipino-owned company established in 2010 by Mr. Jeffrey R. Sosa. With over three decades of expertise in facilities and property operations, we have a deep understanding of the local market and a commitment to exceeding customer expectations. Primary Responsibilities: A. DAY-TO-DAY TASKS ·...
-
Service Receptionist
4 weeks ago
Taguig, Philippines Lexus Manila Inc. Full timeJOB SUMMARY Responsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the Service Reception Area (SRA). JOB DUTIES AND RESPONSIBILITIES 1. Be the Ambassador of Omotenashi and Driver of Best Customer experience – greet and offer seat, drinks, refreshments to all incoming customers and...
-
Service Receptionist
4 weeks ago
Taguig, Philippines Lexus Manila Inc. Full timeJOB SUMMARY Responsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the Service Reception Area (SRA). JOB DUTIES AND RESPONSIBILITIES 1. Be the Ambassador of Omotenashi and Driver of Best Customer experience – greet and offer seat, drinks, refreshments to all incoming customers and...
-
Receptionist
4 weeks ago
Taguig, Philippines Lexus Manila Inc. Full timeJOB SUMMARY Responsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the Showroom. JOB DUTIES AND RESPONSIBILITIES 1. Be the Ambassador of Omotenashi and Driver of Best Customer experience – greet and offer seat, drinks, refreshments to all incoming customers and guests in the...
-
Receptionist
4 weeks ago
Taguig, Philippines Lexus Manila Inc. Full timeJOB SUMMARY Responsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the Showroom. JOB DUTIES AND RESPONSIBILITIES 1. Be the Ambassador of Omotenashi and Driver of Best Customer experience – greet and offer seat, drinks, refreshments to all incoming customers and guests in the...
-
Customer Service Liaison
12 hours ago
BGC Taguig City, Philippines Gavin Ventures Inc. Full timeGavin Ventures Inc. is seeking an exceptional Receptionist/Admin Assistant to join our team.Key Responsibilities:Accommodate guests, clients, and inquiries at the reception area with professionalism and courtesy.Ensure the conference room and reception area are clean and presentable at all times.Manage conference room and meeting room bookings...
-
Office Support Coordinator
8 hours ago
BGC Taguig City, Philippines Gavin Ventures Inc. Full timeWe are looking for a highly organized and detail-oriented Receptionist/Admin Assistant to support our operations.The ideal candidate will have:Exceptional customer service skills to greet and assist visitors, clients, and guests.Ability to maintain a clean and organized workspace, including the conference room and reception area.Strong organizational skills...