Front Desk Liaison
6 days ago
About the Role:
We are seeking a highly skilled and experienced Sales Receptionist to join our team at Lexus Manila Inc. As a Sales Receptionist, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Responsibilities:
- Greet and welcome customers, creating a positive first impression through professional and friendly demeanor
- Assist customers with their queries and concerns, providing accurate and prompt assistance
- Coordinate with Sales Consultants to ensure that showroom customers are being attended to
- Manage phone calls and correspondence in the showroom reception, ensuring timely and efficient responses
- Maintain accurate records and data, including test drive appointments and customer feedback
- Participate in quality control initiatives to improve processes and procedures
- Support the team in achieving sales targets and meeting customer expectations
Requirements:
To be successful in this role, you will need to possess:
- A Bachelor's degree in a related field (preferably HRM)
- At least 2 years of experience in a reception or customer-facing role in an automotive dealership or equivalent
- Excellent communication and interpersonal skills
- Proficient in MS Office applications
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving skills and attention to detail
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